Buy as you view direct debit question

[daddyphilboy]

Hi,

 

We currently have a couple of things with bayv. Yes we know a lot of people don't like them etc and that the interest is high but it works for us.

 

Anyway, we pay by direct debit on the 1st of each month. we still have a meter fitted to the T.V in case of any problems with the payment and then we can put in coins. I had to do this once when we switched banks but only for one week while they switched over.

 

My question is just a simple one really and as it's now half past 7 on a Friday just asking..

 

Since we set up the date, my payday has changed and I now get paid in the middle of the month. We also get our tax credits each week on a friday.

 

So if I ring up buy as you view on Monday and explain this, can I change the payment to the 15th (starting 15th Sept) or maybe to a weekly one without having the ball ache of putting in coins and then ringing to get someone to come and empty the few that are in the meter?

 

I know they always say they need 2 weeks to alter a direct debit so if anyone knows can you please let me know.

Thanks.

Edited August 17, 2012 by citizenB
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[BAYV]

Dear daddyphilboy

 

Yes you will be able to change your pay date and yes without the need for cash(Coin) payments. In order to avoid any issues or confusion can I ask you contact either

 

Edith Henry on 01656 754525

 

or email me with your contact details and account number on graham.clarke@bayv.co.uk

 

 

Kind Regards

 

BAYV

[daddyphilboy]

Thanks for the reply BAYV.

I have tried to ring Edith but can't get hold of her so I just rang customer services and the lady said she had amended the direct debit instruction the the 16th and that I will receive a letter to confirm.

 

She says I won't need to put anything in the meter it will just run the same and that my payment will come out on 16th rather than the 1st.

 

Hope she's right lol !!

Thanks again.