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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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minicredit=OFTcomplaints


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Took out an £80 loan with them on 26th April due for repayment on 26th May. They added a £19.50 fee though I didnt request a faster paymen.t Due to personal reasons and a lot of expenses I was unable to repay the loan on the due date.

Mini Credit are authorised by the OFT so I will be copying them in on my corrrespondence to Mini Credit

I will be making an offer to them on the basis of the £80 plus a months interest and will be sending the letter by recorded delivery and a copy to the OFT.

These guys should be taken out of business and no way be charging £598 for an £80 loan and if they don't accept my offer of the £80 plus a months interest they can take me to court and see what they get!!

I have just got the doorstep letter and the log into your account which I cant as they don't recognise my mobile number even though they keep ringing it!

Dont enter into repayment plans with these guys to pay more than the loan and a months interest they are so way out of line with the amounts they are asking for and are threatening people to get them to agree to pay unreasonable amounts of charges via debt collectors and added charges.

I am setting up a petition to ban all PDL's from the charges and treats of doorstep collections and court actions so any contributions would be appreciated as I will be forwarding them to OFT.

We cant let these PDL guys threaten us and charge loads over the amount borrowed by threating us with doorstep collections and court

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Make sure you write the complaints professionally and stick to bullet points. Detail what you have found wrong, and what you want doing about it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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