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So to bring this to a close :). Just had a call from Greater Anglia's Head of Revenue protection who aplogised and said she was quite furious reading my letter especially as it all could of been checked so easily with a phone call, apparent;ly they've both had a 'talking too' which brings a smile to my face, I'm going to be sent a letter about this and some compensation. :)

 

Andy

 

"She"??? ...the Head of Revenue Protection being, of course, a man. At least during working hours ;)

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glad you got a result out of this!

Views expressed in this forum by me are my own personal opinion and you take it on face value! I make any comments to the best of my knowledge but you take my advice at your own risk.

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Doubt it. Their treatment of you is a recognised inevitable consequence of booth performance targets and bonus schemes, both of which apply, and are company (not individual) policies.

 

Have a good holiday! Off to Lowestoft and NOT thinking of lucky buggers!!!! All the best.

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