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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Unfairpak Campaign Website Updated


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Dear All

 

Just to let you know that the trial of the 7 remaining directors (2 directors took voluntary disqualification) begins this coming Monday 21 May 2012. It is at the High Court, London and is set down for 6 weeks.

 

We have updated Unfairpak to include live Twitter feeds, a blog which we will update each day to sum up what has happened in Court and contact details if you need any help. We also still have the Forum running and can advise you and help you with any aspects of the Liquidation of Farepak.

 

You can also follow us on Twitter @unfairpak

 

Hopefully there will be an end to this debacle soon as it is now 5 1/2 long years since Farepak went into administration.

 

If we can do anything to help anyone affected by Farepak or wanting to know more about the case against directors then please get in touch.

 

Kind Regards

 

from all the team at Unfairpak

 

P.S. I hope we are in the right place to post!

 

I cannot post the link to Unfairpak as I have to have more than 10 posts to do so.

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The two directors that took voluntary disqualification were Joanne Ponting and Stephan Hicks. They were banned from being directors of companies for 2 1/2 and 3 years respectively.

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http://www.unfairpak.co.uk/

 

Here you go - linked

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Thank you for keeping us updated :)

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Unfortunately for some reason our @unfairpak account on Twitter has been suspended. We are querying this with Twitter and trying to have it restored as soon as possible.

 

If anybody wants to follow on Twitter, I am using my private account @Scotsgirlie just now to re-tweet information posted by the press.

 

We are, as always, updating our forum with any press articles and shall continue to do so.

 

If anybody requires any help regarding the liquidation of Farepak then please come to our Forum and Suzy will answer questions as she sits on the Liquidation Committee. She is bound by a confidentiality agreement so there may be questions that she cannot answer but she will always do her best to answer what she can.

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We are running with our @scotsgirlie Twitter account as Twitter has not resolved our @unfairpak account. The directors trial got under way yesterday with opening submissions from Insolvency Service acting on behalf of the Secretary of State. Defendants opening submissions to be heard in Court today.

 

We are blogging at the end of each day but I still obviously cannot link links as I have not completed 10 posts. If you go to the link that CitizenB has posted it will take you straight to our website and then click on NEWS/BLOG and you will find all the information that you need.

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Just to let you know that the Trial begins to hear evidence as from tomorrow. Hopefully we should be getting more tweets coming from court once the evidence starts to be laid out!

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Please email me if you are happy to speak to the media regarding Farepak. I really need volunteers. I cannot put my link up because I am not over 10 posts yet but I will try it this way suzy @ unfairpak . co . uk obviously just join it up thanks.

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Twitter have resolved the issue with our @unfairpak but we are still using @scotsgirlie with all blogs coming out from @unfairpak which you can read on the Unfairpak website and submit comments if you like.

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  • 2 weeks later...

The case against the Farepak directors begins again this Tuesday, 12 June and Unfairpak will be following same.

 

In the meantime, please feel free to read our blog updates at www.unfairpak.co.uk where we have been blogging pieces of the skeleton arguments for both the Insolvency Service and the Defendants.

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  • 2 weeks later...
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