Morgan Stanley / Barclaycard SAR

[Memon74]

Hi

 

I've just received my SAR from Barclaycard (well after the 40 days).

 

I had a Morgan Stanley card with PPI on it, now, I would never have taken out PPI, but, just to be sure SAR'd them. However, all I've received is copies of the statements, I was hoping they would send me the original application form so that I could check for definite that I didn't apply for it. To be honest I can't remember how I applied for the credit card and was hoping the SAR would shed some light on it, but as I say, all I've got a are copies of all my statements.

 

Any advice, much appreciated

 

Thanks in advance

[ims21]

Hi

 

Did you request the agreement in the SAR?

 

If it were me I'd not worry about it. Put in a claim on the basis that you would never have taken PPI and then let them argue of they wish.

 

Is the account still open?

 

ims

[Memon74]

No I didn't request the agreement in the SAR, I thought a SAR gave you all your dealings with said company. The account is closed, long time ago.

 

Thx

[ims21]

Some companies send a copy of the agreement, others don't.

 

So you said you got the copy statements for the account.

 

If so you can use this spreadsheet to reconstruct the account without the PPI and establish what the claim amount should be.

 

Follow the instructions in the sheet.

 

Also you need to pop along to the fos website and download a copy of the consumer questionnaire and complete it.

 

When finished you need to send a copy of the spreadsheet and the completed questionnaire to Barclaycard together with a brief covering letter requiring the refund.

 

As the account was closed a while ago, you need to look at the spreadsheet and see what the difference is between the closing balance as it actually was and the closing balance with the removal of the PPI as you will get 8% simple interest on that difference running from the date the account was closed and the date of settlement.

 

ims

 

FosRunningPPI v101.xls