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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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JDR/quick quid help please


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hi wonder if anyone can help took a payday loan out 2years ago with quick quid which was paid off nearly a year ago but i am now receiving emails and text messages from jdr asking for payment of £262 that i apparently owe quick quid these are always in capital letters and i recieve 4 or 5 a day i have not responded to them as i know it was paid in full in fact i have a text message saved from quick quid saying thanks we have just recieved your payment without a hitch and you kept your promise to repay on time you are now welcome to apply again the next time you need fast cash we hope to be of service again. i have tried to log into my account with them to see what is going on but am unable to do so i have been threatened by jdr with door step collection baliffs and court, just received another text as follows YOU HAVE IGNORED ALL OUR CORRESPONDENCE YOUR INFORMATION IS WITH BAILIFFS WHO WILL CALL IN 4 DAYS IF WE DO NOT HERE FROM YOU this is exactly how it was sent to me any idea on how i handle this please ??

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http://www.consumeractiongroup.co.uk/forum/content.php?428-General-debt-letter-if-you-know-nothing-of-the-debt

http://www.consumeractiongroup.co.uk/forum/content.php?441-If-you-do-receive-a-doorstep-visit-we-give-these-suggestions-to-Members

http://www.consumeractiongroup.co.uk/forum/content.php?493-Harassment-by-telephone-response-letter

 

Send them those letters. Ignore everything else they send or threaten to do.

 

There have been a good amount of reports lately where multiple DCA's have gotten hold of old details and are trying to "fish" for potential vulnerable people.

 

Dont worry about the texts. They are empty threats as they are NOT bailiffs.

 

 

Report it as soon as possible to the OFT, FOS and trading standards.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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It's ok. Just remember that they are NOT baliffs. They are simply trying to threaten or scare whoever it is they reached in hopes they will send money.

 

Don't negotiate, dont respond.

 

Simply send the 3 letters and leave it at that. The general debt letter should take care of any threats or collection attempts as it puts the account into full dispute. it is then up to them to prove that the debt exists and they must provide full proof that you owe them anything, and they cannot try to collect or send any letters towards that aspect while it is in dispute.

Edited by renegadeimp

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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received email and text in forming me BY LETTER AND EMAIL

 

Reference: BAILIFF/INTR/********

 

Client: Quick Quid - Quick Quid

Client Ref: ********

 

Date: 06/05/2012

 

Dear Surname

 

We are writing to give you formal notice that Quick Quid has legally engaged Marshall Hoares Bailiffs to collect this debt.

We will be arranging visits to discuss and collect the debt and take such actions as are necessary to recover all sums outstanding. Each action required may incur an additional fee for you.

 

Our records show that you have failed to make payments / not come to an acceptable payment arrangement/ not responded to correspondences / where agents have visited your addresses you have not answered. This is why this file has been passed to us.

 

We intend to pursue you fully for all outstanding sums including any fees we incur collecting this debt. Payment of 262 must be received in full no later than 13:00 SEVEN days from 06/05/2012

 

TAKE NOTICE: You should accept this letter as formal notification that unless payment is received within 7 days then your account will be considered for the following:

 

WARNING - Consequences of doing nothing:

 

1. Court Judgement legal action will be automatically started in the County Court for recovery of the full amount outstanding. Any such proceedings will include additional claims for legal costs and interest which will increase the amount you will be required to pay.

 

2. Warrant of execution will be applied for to enable us to seize goods at your addresses and or an attachment of your earnings.

 

3. Register of Judgements the judgement will be entered in a public register, the Register of Judgements, Order s and Fines Credit Reference Agencies, who will supply them to credit grantors and others seeking information on you financial reputation. This will make it very difficult for you to get credit.

 

4. Credit reference Toothfairy Finance have already advised the Credit Reference Agencies of your Default. This may seriously affect your ability to obtain credit in the future. Once the balance is paid in full, only then will the default be shown as "Default Satisfied".

 

Yours Faithfully

 

 

Marshall Hoares

Bailiffs & Enforcement Agents

 

what do i do know?

Edited by elzerbeth
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Didnt marshall hoares cease trading?

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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have done already had letter from appleton massey solicitors today referring to it saying they are issuing county court proceedings against me but i can not contact them i have to contact NDR directly about it all I have wrote them letter saying i do not acknowledge anything from them as i am dealing directly with NDR and quick quid and i am disputing debt.

the debt they say i owe i have no knowledge off and it does not appear on my credit file in any form or way which i assume it would if i owed it

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