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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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PPI sold with my mortgage, they cannot find the agreement


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I took out my mortgage a few years ago with NatWest and was sold PPI along with the mortgage (you need insurance for us to sell you the mortgage etc. etc.). I've taken the first step in asking for my agreement; they have just written back telling me that they cannot find it as it was older than their 7 year document retention policy.

 

Just wondering where to take it next basically. I successfully reclaimed my bank charges a few years ago thanks to the helpful advice given on here and was hoping you could point me in the right direction once again ;)

BATRacer: Browser-based motor racing simulation. Free to play :)

 

http://batracer.com/-1FrontPage.htm?6q0

 

Advice offered by abo999 is without predjudice and is for your judgement as to whether to take it.

You should seek the assistance or hire of a solicitor or other paid professional if in doubt

 

Halifax: £1299 settled in full, payment received

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Do I really need to SAR them? Correct me if I'm wrong as things may be different but when I went after my credit card companies I SAR'd them to get hold of the signed t&c's. But NatWest have already admitted to me in a letter that they cannot find the PPI agreement.

BATRacer: Browser-based motor racing simulation. Free to play :)

 

http://batracer.com/-1FrontPage.htm?6q0

 

Advice offered by abo999 is without predjudice and is for your judgement as to whether to take it.

You should seek the assistance or hire of a solicitor or other paid professional if in doubt

 

Halifax: £1299 settled in full, payment received

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but the statements might show them

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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What about the insurance company? Ask them for a copy as it will show the start date and t&c's. It doesn't take much to find out who was selling what PPI at a particular time. NastyWest keep their documents a lot longer than 7 years and can work miracles when challenged! I've had copies of things that are over 15 years old so I think they are pulling a fast one to suit.

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but the statements might show them

 

dx

 

Sorry I may be missing something, but which statements and what might they show?

BATRacer: Browser-based motor racing simulation. Free to play :)

 

http://batracer.com/-1FrontPage.htm?6q0

 

Advice offered by abo999 is without predjudice and is for your judgement as to whether to take it.

You should seek the assistance or hire of a solicitor or other paid professional if in doubt

 

Halifax: £1299 settled in full, payment received

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PPI, natwest ones?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

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