Payday Express - Capital Credit Management Ltd

[cagger11]

I received a letter from Capital Credit Management Limited about a payday loan that I took out with Payday Express. I originally offered a payment plan to Payday Express and they never responded to my terms other than asking me to telephone them.

 

Now it seems this company have bought the debt from PDE. On the top of the letter there is an email address - contactus@payccm.com

 

I have written to this email address but the email could not be delivered. I looked for their web address which was on the letter - www.payccm.com but it doesn't seem to exist.

 

I want to send an email to them to offer a repayment plan but I'm confused as to why their email address/website doesn't seem to exist - anyone know why or how I can contact them other than writing a letter?

 

Thanks

[Space2001]

That website worked for me - it diverts to BlueStone Credit Management (https://www.paybluestone.co.uk/). The address on their website is 2 Jessops Riverside, 800 Brightside Lane, Sheffield, S9 2RX 0114 231 75. no email address just a contact form (do not use).

[cagger11]

That's not the same company - it's a different address.

[alice.in.wonderland]

Sounds very much like

 

Contact Castlebridge Credit Management

 

 

 

Address:

Castlebridge Credit Management

PO Box 9780

Nottingham

NG8 9H

Telephone:

0800 093 4800

Email:

info@ccmanagement.co.uk

Web:

www.ccmanagement.co.uk

 

I think that's old addresses you have? playing dirty is how they like to do things

it leads to a dead end for a reason

Edited April 29, 2012 by alice.in.wonderland
.

[renegadeimp]

Tried disputing it? Sounds like theyve made multiple errors both when the original creditor had the debt and when it was passed on.

[Space2001]

That's not the same company - it's a different address.

 

The different postal address does not mean its a different company. They may be sister companies. As I said, when I click the link to the website you provided it goes to Bluestone (not sure why you could not connect to it, it may be a problem with your browser. The easiest thing to do would be to call them and ask (although dont discuss your account with them).

 

***UPDATE**** actually looking at Companies House, this company seems peculiar. The best thing to do is send a recorded letter to them asking for a copy of PDE authorisation that the debt is signed over to them.

Edited April 29, 2012 by space2000

[renegadeimp]

Id sent a letter of dispute personally and have them prove it without me acknowledging it.

[cagger11]

Thanks all for the input. Much appreciated.

 

 

I will send a letter to them disputing this.

[Alijane123]

I have had an awful experience with this company. I set u continuous payments to cover one hundred pounds a month for a debt of five hundred pounds within a month they had taken eight hundred pounds out of my account. They refused to respond to my emails telling me to put it on writing I emailed them 3 times a day asking simply for an explanation they then threatened to sue me for harassment report me to me ISP and the police and still did not return my money. I know have to wait for my bank to dispute the visa payment how can this be right?

[renegadeimp]

If they are accusing yoh of harassment, do not back down. You need to stand your ground, complain to the regulators and your bank as well as make a full complaint to the pdl. If they still acxuse you, then its time to send a lba to get your money back and then issue a claim through mcol