DPA response

[mortuk2k]

Received a letter today requesting £10 before proceeding with DPA request, which is normal.

 

However it also says they will provide all details of charges only back to august 2001 and prior to that date they will provide statements (I requested back to january 2001).

 

Should I accept this? I'm concerned that by providing me with just the details of charges they can 'manipulate' the figure somewhat. Having illegaly charged me for years now I have no reason to trust them to proivide accurate info on them illegal charge really.

 

 

Should I insist on statements?

 

Thanks

[lee6370]

I understand your concerns but i doubt any bank would be foolish enough to not provide information that they have a legal duty to provide, it's one thing acting unlawfully and another acting illegally, you just have to trust them i'm afraid.

 

There is no rule that dictates the format they provide the information in, so if they want to provide some of it as a list of charges and the rest in the form of statements then so be it, as long as you get the info.

 

You can not insist on statements, only the information they contain, therefore they can provide the information in any form.

[mortuk2k]

Thanks, I think you're right. I guess it demonstrates how much I now distrust my bank, sad really.

 

Sent letter, start my 40 days now

[mortuk2k]

We recieved our statements yesterday, a week after the official request.

 

We have £2990 to claim. We were pretty speachless.

 

 

Anyway, onwards.

[Bovvered]

Keep us posted on your progress!!

[jonni2bad]

Is that the first time you've ever looked forward to seeing a charge?

 

Good Luck

[mortuk2k]

Thanks, and yep we checked and double checked and got all excited when we counted another charge

 

I intend to keep my progress updated here for the next steps.

[Dappa44]

Thanks, and yep we checked and double checked and got all excited when we counted another charge

 

I intend to keep my progress updated here for the next steps.

 

I know exactly what you mean m8, ive just done the same using the online banking statements but can only go back 3 and a half years (£2500 owed already), getting really excited about the other 2 and a half years arriving now !!

[mortuk2k]

Prelim letter sent today.

 

Bit delayed due to general chaos of life getting in the way

 

Updates as and when I get them.

[mortuk2k]

Reply received today. Standard letter, from David Just, word for word the same as others have received.

[Spiceskull]

Forum clean up - your claim threads have been merged. Please try to keep all posts about your claim to a single thread only. Thanks

[mortuk2k]

ooh handy, can you rername it 'mortuk versus lloyds' too?

[mortuk2k]

Well, we've had to take a long break from this business thanks to a messy house move, but we're now settled again and started the process going again with an LBA sent on the 27th July.

 

From now on I shall update on progress, right to the bitter end.

 

 

Edit: Correction to LBA date

[jonni2bad]

Best of luck

[mortuk2k]

Response recieved today. Standard reply, referring us to Banking Ombudsman and confirming that there is nothing to add and it is the banks final response.

[mortuk2k]

This topic was closed on 03/07/19.

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