Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

GC vs Standard Life Bank** WON** (Eversheds solicitors)


GraemeC
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6352 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Ok, am at the stage where I want to issue proceedings against Standard Life Bank for an ERC, only problem is their registered office is in Scotland (I live in Manchester) and I understand I cannot use MoneyClaim Online (there is no English address which I can find where they accept correspondence)

 

Can anyone help me with some information on how to issue proceedings in Scotland?

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

You will need to use an N1 form instead of Moneyclaim, and list one of their offices in England rather than the Scottish Head Office.

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice you must always consult a registered and insured lawyer.

Link to post
Share on other sites

They have an office in London but it is Standard life Healthcare.......

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

I looked at this ......no joy fraid.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

Link to post
Share on other sites

Found a way round it! Standard Life Assurance (the Group Holding Company) have a number of regional offices, as listed here

 

Area Office Contacts

 

I have served my summons on their Manchester office (after calling them to confirm any correspondence addressed to Standadrd Life Bank would be passed on to their head office) - someone in the bank charges section has already done this and they won!

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

  • 4 weeks later...

Claim issued 3rd Oct, deemed served on 8th Oct

 

Acknowledged 20th Oct (but only after I called their legal team on the 16th and told them I didnt want this dragged out by requesting a judgement and them applying for it to be set aside!)

 

Defence required by 5th Nov (nothing as yet...)

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

Defence received this morning, its pretty thin. No breakdown of costs, usual bit about 'you agreed to the terms and conditions' even a paragraph asking for proof that I repeatedly asked them to justify their charges (er...how about the letters requesting repayment and informing you of the forthcoming court action specifically asking for this)

 

Only bit I cant think how to easily refute off the top of my head is their contention that we didnt break the contract and the ERC -

 

"It represented a charge made by the Defendent upon the early exercise of her right to redeem the mortgage"

 

I'm sure we've covered this ground before, but I cant find a definitive counterargument for this (other than the OFT 'even if its expressed as a right it may be considered a penalty' paragraph which I wouldnt like to rely on)

 

Suggestions greatly appreciated

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

Read Through Zoots Letters Its There Somewhere Or Better Still Wait Until She Has A Look At It For You Im Sure She Has Covered That One Somewhere !

if my advice has been of any help to you then please click the scales ! Thank you :D

Link to post
Share on other sites

I think I've found what I'm looking for (thanks again Jamorgan/Zoot)

 

The claimant denies paragraph 3 of the defence.

 

The claimant was in breach of a major term of the contract. The particular term in the mortgage which was breached was an express term relating to the period of thirty years for which the mortgage was to run.

 

This term of the contract was clearly stated in the written mortgage offer signed by the claimant. The terms of which were incorporated by reference into the mortgage deed which was not only signed, but also witnessed. There is clearly no room for doubt that such a clause existed in the contract.

 

Similarly, there is no question that the claimant in fact redeemed the mortgage on the xx/xx/xxxx as evidenced by the final redemption statement. This date is clearly well before the contractually agreed date of xx/xx/xxxx and thus represents a clear breach of the contract.

 

To further the contention that a breach of contract did in fact occur, it is submitted by the claimant that during the period of the thirty years the claimant was clearly under a contractual obligation to pay monthly installments to the defendants and clearly has not made such payments since the redemption of the mortgage.

 

The claimant accepts the contention that redemption of the mortgage was expressly provided for in the mortgage offer. The term provides that an early redemption charge was payable in the event of redemption and thus represents a charge that is payable in the event of a breach of contract. This term merely anticipates a breach and does not represent the exercising of a right under the contract.

In the event that the court were to find the said term as exercising a right and without prejudice to the above paragraph it is submitted that the fact that such a term exists does not prevent a court finding of breach of contract following the House of Lords decision in Bridge v. Campbell Discount Co Ltd [1962] AC 600

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

Ok, I have an allocation questionnaire to fill in this weekend

 

Not sure what happens from this point on - do I need to include any details of my counter-arguments to the defence or save these for any potential day in court?

 

Only part of the defence which seems to have any merit is the argument that the ERC represented a right under the contract - what are peoples thoughs on their chances of success with this defence?

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

Hi Graeme,

 

You do not have to respond to their defence at this point unless they have made an application to have your claim struck out or if they have made a counter claim.

 

A guide for filling in allocation questionnaries can be found here:

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html

 

Best of luck

 

Zoot

Link to post
Share on other sites

  • 2 weeks later...

Filled in the AQ and sent to court last week

 

Included the following in the 'Other information' section. Probably a little naughty, but I though anything which draws the judges attention to Std Life's failure to provide a breakdown of their charges has to be a good thing...

 

The claimant has repeatedly asked the defendant to provide the claimant with details of how their charge was calculated to represent a genuine estimate of their loss.

The defendant has failed to respond to this request and thus the claimant is of the opinion that no genuine pre-estimate took place.

It is further submitted by the claimant that the defendant’s failure to provide such information is for the reason that such information would reveal that the disputed contractual term is in fact a disproportionate penalty.

Had the defendant been able to demonstrate that the charge was indeed a liquidated damages clause, and they have had ample opportunity to do so, the claimant would not have needed to initiate these proceedings.

It is thus respectfully submitted by the claimant that an order to disclose this information is made so as to bring an expeditious termination to the proceedings.

Attached are copies of the claimant’s correspondence with the defendant prior to the initiation of legal proceedings. The requests for details of how their charges were calculated are highlighted in yellow

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

  • 3 weeks later...

Heard nothing for a while, so called the court today - AQ was processed yesterday and the date has been set for Jan 16th 2007 in Manchester

 

I'm confident I can handle things in court, but just to clarify there is no problem with me representing my girlfriend in the small claims court? (she really doesnt want to speak at all and would rather not go at all if possible)

 

Also, is there an online copy of Campbell Discount vs Bridge anywhere? (for court bundle)

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

Zoot you are a star! Thank you very much, now got copies of all the cases I need.

 

Just waiting for confirmation of my court date through the post - would love it if the judge has actually ordered disclosure of Std Life's calculations!

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

  • 2 weeks later...

Update time (have been rather busy moving house!) - in response to my slightly naughty Allocation Questionnaire - Section G, I received a copy of a rather haughty letter from Eversheds.

 

The letter was addressed to the court and complained about my request in Section G for disclosure of their costs due to my breach - apparently I should know better, given that we are on the small claims track (I will point out to the judge on the day that I am only a layperson and provided the information with the best of intentions)

 

Anyway, the letter from Evershesds described the request for a breakdown of costs as a non-issue as I was cleary exercising a right under the contract and they will supply a witness statement to support this(?????).

 

I do remember reading a rebuttal of the 'exercising a right' argument, but cant find it anywhere - could someone help me out by posting a link?

 

Thanks, Graeme

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

Hi Graeme,

 

A witness statement is simply a letter sent to the court with a section at the bottom stating I believe the statements contained are true signed xxx

 

The arguments to the no breach argument are contained in this letter:

 

http://www.consumeractiongroup.co.uk/forum/mortgage-companies/51946-letter-response-no-breach.html

 

All the best

 

Zoot

Link to post
Share on other sites

Doh!

 

Thanks (again) Zoot

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

  • 3 weeks later...

No admission of liability, but settled in full two weeks before the court date - redemption charge, interest @ 8% and court fees refunded. The girlfriend is very happy! (it was her redemption charge)

 

The defendants solicitors were Eversheds and I note that a number of other cases where Eversheds are the acting for the defendant have gone to withing two weeks of the court date only to be settled - could it be that they believe they cannot win in court but are doing everything to deter people from pursuing their claims....

 

Keep going everyone!

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

Brilliant news, congratulations!!

 

Very pleased for you - how much was it, by the way?

 

Enjoy it :)

Please note that I am not a legal expert and all advice given is without prejudice and is purely my opinion only.

 

** Nationwide - £1821.15-PAID IN FULL - Aug 06 **

** Halifax Mortgage -£390 - PAID IN FULL - Nov 06 **

Lloyds TSB - MCOL issued 09/03/07 - £2953 + costs - ON HOLD....

 

 

 

Link to post
Share on other sites

Sorry, settled for approx £2,750 including interest @ 8% and court fees

All advice is offered in good faith based on my own research and understanding of the laws involved, however I'm not a lawyer!

 

Please dont rely on annoymous advice posted on a public forum without checking it out for yourself first!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...