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Virgin Media - Moving new contract


mjones2006
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Hi all,

I will keep it as short as possible.

 

Basically 3 months ago i signed up for VM deal which was 6 months half price so we pay just £32.90 for first 6 months. I am no moving address and instead of them transferring my account to the new address they are setting me up on a new 12 month contract to which they say they can no longer offer me the half price line rental even for the remaining 3 months i have left on the deal.

The best they can offer me is £50 a month.

 

So i said if its a new contract the i surely can cancel withing 7 days? To which she said yes but the contract would then revert back to you previous address so you will have to complete the contract there.

 

So basically they are forcing me into a new contract to which i have to agree to pay more or i will be paying for services at an address i no longer live at.

 

Help Can they do this?

 

Thanks

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