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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ok. lets just agree to disagree, so we dont end up in a full blown argument :)

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

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Thank you for all your advice. I still cant see how they can alter the amount you pay though and how they can access your bank/card account??

I thought you just entered their email address and the amount you wished to pay and then you would have to do it every month

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They seem to be exploiting the CPA with debit cards. Possibly with false transaction numbers, so the bank thinks its a new authorisation and allows it though.

 

As for paypal, depending on the creditor, they can have you set up a subscription. However it is nowhere clear enough to let you know that it is what you are doing, and you have to google on how to cancel it. It is one of the many flaws of using paypal for things like that, which is why it is mostly used as a way to buy things off ebay or amazon. You dont need any kind of subscription for things like that.

 

Of course, some people havent had any issues... yet. But simply searching online will lead you into a whole new light.

 

Some sites simply ask for the email and amount. However, hidden away can easily be the code to set up a subscription, depending on how they have decided the confirmation page from paypal will look. It's one of the main reasons i stopped using it years ago.

 

I'm of the opinion that when it comes to my money, i'm better safe than sorry. Why even consider taking any risk with it.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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Get a prepaid card, and simply dont tell them its prepaid. Or demand they give you their bank details so you can set up a standing order which pretty much guarantees them regular payments. If they refuse, then you know they have something to hide.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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A standing order is one you do from your bank account, it is safer than a direct debit as the company cannot take anything other than the amount YOU state on the day YOU state.

 

A subscription payment is something that is controlled by the company, it can come from a number of sources and even if you do cancel it they can still take a payment as normally you have to give 30 days notice, (of course the 30 days goes OVER a payment day so they are 'entitled' to this money). It is not guaranteed that the company won't suddenly decided to take two months money at the same time.

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I tried to pay QQ using a pre-paid Cashplus card last year but they would not accept it. I didn't inform them that it was a pre-paid card ,just used the number. The banking systems can detect what type of card you use by the number coding. I have paid them by paypal with no problems but by sending the money from my account - refer to your customer number and the loan agreement at all times. I suggest that you do not use their Paypal payment requests so you can keep in control of things.

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If the money is on there, then they shouldnt refuse. If they do, then you can get them in court saying you had a valid method of payment, yet they chose not to accept it, but still added interest and charges.

Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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