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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Debt Collector - MT Collect - Text Message Scarers!


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Can anyone recommend a debt management company that I can get to deal with my debts that aren't going to rip me off?

 

CCCS

National Debtline

or Book an appointment with your local CAB.

 

They all have fees for administering your DMP but unlike the ones that advertise on television and in the papers, they will not ask for thousands in upfront fees.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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I am still interested to know if anyone that has received one of these texts has actually had a visit? They seem tyo have suddenly sent out an abundance of these texts! So unless they have a mass of so called bailiffs they must have a tardis or something!

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they are not bailiffs!!

 

and no how can one man that does not exist bounce around the country all on 1 day.

 

mr marsden does not exist .

 

there is more to this that at present cannot be revealed yet.

 

just to say they have incoming unwwelcome guests investigating them.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Vicky1985 - sorry to have a go but you seem to be getting your knickers in a twist over this, listen to the good advice given and chill out, this guy or firm or whatever he.they claim to be be are not - repeat not going to ever visit / remove goods or whatever else they claim they can do without it going to a court firct and even then the debtor would have to default the courts decision.

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Vicky1985 - sorry to have a go but you seem to be getting your knickers in a twist over this, listen to the good advice given and chill out, this guy or firm or whatever he.they claim to be be are not - repeat not going to ever visit / remove goods or whatever else they claim they can do without it going to a court firct and even then the debtor would have to default the courts decision.

 

Appreciate your advice, but when you receive a text like this you do kind of S**t yourself! I am trying to get my debt under control and this company are nasty and yes, obviously feed off fear!! I have taken advice from Stigman and have done what has been suggested by others as well. I am just interested to see if anyone that has got this text has ever seen the company at their home and whether they did try and attempt entry etc. Forewarned is Forearmed and all that! Thanks again for your advice though!

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they cannot attempt entry THEY ARE NOT AND WILL NEVER BE BAILIFFS.........

 

even if you were stupid enough to let them in

they cant take anything, they are ANORMAL HUMAN BEINGS

they have no licence to remove goods.

they are debt collectors - end of.

 

even if they took you to court

you failed to pay

 

THEY STILL CANNOT COME AND TAKE YOUR GOODS

 

only a certified court bailiff company can do that

 

they are not a certified bailiff comapny.

 

smell the coffee!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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they are not bailiffs!!

 

and no how can one man that does not exist bounce around the country all on 1 day.

 

mr marsden does not exist .

 

there is more to this that at present cannot be revealed yet.

 

just to say they have incoming unwwelcome guests investigating them.

 

dx

 

Ooooo....sounds very interesting!

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they cannot attempt entry THEY ARE NOT AND WILL NEVER BE BAILIFFS.........

 

even if you were stupid enough to let them in

they cant take anything, they are ANORMAL HUMAN BEINGS

they have no licence to remove goods.

they are debt collectors - end of.

 

even if they took you to court

you failed to pay

 

THEY STILL CANNOT COME AND TAKE YOUR GOODS

 

only a certified court bailiff company can do that

 

they are not a certified bailiff comapny.

 

smell the coffee!

 

dx

 

I get the point! Blimey, no need to get funny about it! Have you had one of these texts? Have you been scared to open the door? I understand that they are not a certified company! I have said that I have read and/or taken the advice of all that have responded to my thread. I came on here to learn more about this company and to see if other people were in the same boat as me and they were/are. All I wanted was to see if this pondlife company had EVER tried to carry out the threat! For a start I would not be bloody stupid enough to open the door and would certainly never give them money on a doorstep collection!

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Your fear is understandable Vicky, if you have never been threatened like this before it must be making you very nervous and scared. However, most of those advising you on this subject have either been at the receiving end of the same treatment or have been dealing with similar cases for a very long time and I suppose it's easy for them to be a bit more direct or blase about it. Try not to take comments personally, everyone has your best interests at heart and as always we will help you fight these people and address your debt problems :)

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Just didn't appreciate the last line of "smell the coffee". Afraid that got my back up a bit! I am trying to take everything that everyone is saying and appreciate all the advice. It is just very frightening! I have done all I can personally and if they turn up, they turn up! Won't be opening the door and if they want to try and break in, I will not only call the police but they take their chance with my very protective dog!

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Hi Vicky, one of the best things you can do is change your mobile number or switch it of hun xNo one will turn up I promise it is all words and terribly incorrect ones at that. Hope this crew get their commupance - I would now wish them 'good luck as the situation unfolds on them'

 

Try not worry :hug:

Edited by asmilecostsnothing
add

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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Thank you to everyone that has commented on my thread. I do appreciate the help and advice and have taken EVERYTHING on board. I kind of hope they do turn up no so I can tell them to go away in no uncertain terms!

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Hi Vicky1985 ....hope you are feeling a little calmer ...take the advise... most of us here are still waiting for the threats on our own problems to materialise !...have a doorstep letter to hand to give to them IF THEY TURN UP ! or better still send them one .....either way what dx100uk is saying is good advise & would not have been given with any intention to upset you ...

 

Keep all informed :)

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VickyI have tried in vain to set up a repayment plan with Capital Fiannce and they always refuse saying they need more. I gave up in the end. Now today I receive a text titled 'Preremoval' asking me to call to make a token payment otherwise someone will be calling at my property tomorrow. I was concerned but after reading all the advice and comments I know they won't turn up and if they do I will tell them where to go.....

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well the amount of people who are going to turn up on people doorsteps judging by all these texts floating around, they must be a bloody big company, or have a time machine - maybe they are all cybermen from the planet Zog

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I just thought that I would let you know that

 

I have had a reply from the email that I sent to CFO.

I have attached the email:Dear Victoria,

 

Thank you for your email,

We are regrettably unable to arrange or accept a payment plan for your outstanding loan amount.

We are legally obliged to accept token payments to reduce the balance.

However this is not a repayment plan and will not defer your loan and fines that will be applied to the account due to late payment.

I would advise to pay the minimum of your interest payment each month and then,

if possible, overpay that day to help reduce the capital amount which in turn will reduce your interest month on month.

 

Any fines that have been applied to the account will need to be cleared before we can accept just the minimum payment of your interest.

 

Your account has been passed to our collections company Mitigate Trace & Collect our new collection company after 14 days of being overdue.

The collections agency will get in contact at their nearest convenience, you may be able to set up a repayment option with them when they contact you.

 

Please also be aware that when an account is passed to them commission is charged by them on top of your outstanding balance.

 

Sorry I am not able to help further with regards to this,

if you have any further questions please do not hesitate to contact us

 

.Kind Regards Capital Finance One

Tel : 020 8166 1470

Email: info@capitalfinanceone.co.uk

 

They totally ignored the fact that I had told them that the company they were using was abusive etc!

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As I understand it debt collection companies cannot add commission onto your debt???

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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pers i'd wriote back

 

you cannot 'fine' me

as far as i am aware, debt is a CIVIL matter NOT a Criminal one.

 

Yous 'fines' are InFact 'penalties' and under OFT guidelines

as you are quite aware, as you must abide ny them.

 

you CANNOT levy any penalties.

 

i will pay what i can when i can via my normal method

 

thank you

 

good day

 

 

CC Office Of Fair Trading [inc org email]

 

disgruntled customer

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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