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abbey bank charges


steveba
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I am in the process of trying to claim back nearly £2500 of charges. Their Debt Management dept have stopped our visa multi card facility and are issuing us with electron card instead. i asked why they have stopped the cards and they told me because we had been using the cards too much and inccured too many charges. Earlier this month a cheque we had paid in ahd not cleared in time and they are going to charge us £958 in October. Is the stopping of the cards normal practice and is it legal? Aslo I am unable to access e banking as the card is not valid so I am unable to check my current balance unless i phone the telephone banking and get put through to India.

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