Wonga - taking money 2 months later

[Yarrakid]

Hi guys,

 

Bit of a strange one for you and hopefully you can help me out. I have had a loan with these guys, which was paid off therefore allowed me to take another if needed, unfortunately a death in family thus forced my hand to take one which was duly excepted and money gratefully received. Now unknown at this time the monies of the loan previously had been made avaibable to rings to pick up, for some unknown reason the bank reports they didn't do this. Although wonga say they did its on the record, and if they had not then I would not have this 2nd loan. Now I had to roll this over into November , which was fine which they accepted and duly took the fee for this , great so far, but then whilst looking over my bank statement the monies that were allocated in September were taken out!!. Now after a discussion and a half with bank and wonga blaming each other I found this information out about them taking 2 months to do this. Now question is this :- are they allowed to do this because it knocks my budget out of the window, is there a law that prevents this?, my worry is that they can do this at there timing without recourse to yourselves which lands you in all sorts of issues in regards to money flows. What they did was not except able by any means and pt. me out by £227. I have faxed details to wonga who keep unsurprising loosing the stuff, although did managed to get someone to accept this which was acknowledge but that was some time ago and when I ring I get the usual stock answer it's processing we'll be in touch.

 

Any advise would be. Fanastic.

Regards

[Yarrakid]

Hi guys,

 

Bit of a strange one for you and hopefully you can help me out. I have had a loan with these guys, which was paid off therefore allowed me to take another if needed, unfortunately a death in family thus forced my hand to take one which was duly excepted and money gratefully received. Now unknown at this time the monies of the loan previously had been made avaibable to wonga to pick up, for some unknown reason the bank reports they didn't do this. Although wonga say they did its on the record, and if they had not then I would not have this 2nd loan. Now I had to roll this over into November , which was fine which they accepted and duly took the fee for this , great so far, but then whilst looking over my bank statement the monies that were allocated in September were taken out in November !!. Now after a discussion and a half with bank and wonga blaming each other I found this information out about them taking 2 months to do this. Now question is this :- are they allowed to do this because it knocks my budget out of the window, is there a law that prevents this?, my worry is that they can do this at there timing without recourse to yourselves which lands you in all sorts of issues in regards to money flows. What they did was not except able by any means and pt. me out by £227. I have faxed details to wonga who keep unsurprising loosing the stuff, although did managed to get someone to accept this which was acknowledge but that was some time ago and when I ring I get the usual stock answer it's processing we'll be in touch.

 

Any advise would be. Fanastic.

Regards