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"Full & Final" settlement offer refused...What now?


mickmate
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Hi...looking for help/advice.

 

Have recently made ex gratia offer to a collection agency for 40% of outstanding balance as a full & final settlement. This offer has been refused. Are there any pointers as to which direction to go next?...Can probably squeeze finances & plead with family to get to a 50% offer but is there any additional wording for a second settlement offer?

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