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HBOS PPI claim


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Wel would like some thoughts on this matter please :)

 

Few months back I got a letter from HBOS about my credit card and that people who had PPI may have been missold it and that if you think you have then to contact them.

 

Anyways I contacted them and said that when i had PPI I was told when i got it that it would cover me no matter what if i fell sick from work.

 

Well I did try and claim from that PPI and was told I couldnt because the condition would be classed as pre-existing even though it was a new sympton but it counts a the back so i decided ok i cancell it.

so when I got this letter I though ok I will complain because I fell under this catagory.

The lady took my details and few days later I got a letter saying they were looking into it and would get back in touch.

 

So few months went buy and I was thinking to my self I never heard anything more but yesterday I got a letter saying that I was missold and they were paying the PPI back with interest and the interest that was charged on my card so total back is around £800. They said it would go back onto my credit card so I phoned up to confirm all this and they said yes everything is correct and it would go back onto my card.

 

Well today I get a letter with a cheque with the ammount on and the letter saying as per our conversation yesterday here is your cheque.

 

 

Well what do you guys think ? is it a reasonable ammount ? and should i accept it?

 

I think its a fair ammount and didnt have to do much to get it !! just a simple phonecall.

 

would love you thoughts :)

 

Please excuse the spelling and grammer as iam on my phone as my internet is down at the moment.

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Hi

 

It is impossible for us to say whether it is a reasonable amount because we don't know how much you were charged in premiums or when, or what the contractual interest would be.

 

You can have a go at working it out using the example in the FSA handbook (Appendix 2) which is all about reconstruction of a credit card without ppi and in order to do that you will need all of your credit card statements/transaction history.

 

There is a link to the FSA handbook in the PPI stickies of the PPI forum.

 

ims

 

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