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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Bong v HSBC *Contractual Interest & 13yr claim**WON!!!**


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Cheers everyone. All in all I think they are being very wise not going to court - to put it in very unladylike language they are stuffed whichever way they try to play it - lawful and we've got them on concealment throughout, or unlawful - which speaks for itself! Would you agree?

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Great thread just linking in.

Cheers

 

MF5

Halifax Bank plc £1573 settled 19/6/ 06 :D

 

Abbey National PLC

Settled in full £1,754 15/9/06 :grin:

 

Halifax Credit Card £441.63 settled in full 27/10/06 :-)

 

 

Mortgage Express ERP

Pre letter 10/7/06

LBA 27/7/06

MCOL issued 6/9/06

Court Date Feb 06

Lost in court costs awarded £7,500PAYPAL bogieblizzard-buys@yahoo.co.uk

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Thats half the problem!!

 

There is just SO MUCH info.

 

People going for unlawful bank charges alone

Peopel going for 8%

People going for 8% (court rate)

People going for Contractual

People going for Compound Contractual

People going for 8% in the event of not awarded Contractual

 

My head is spinning!

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You better not lose it bill, one of us has to stay sane around here. Still, if it all goes pear shaped on me and you end up losing your marbles, I could still borrow you to stare at em with that fine Gorilla eyeball of yours :p.

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You better not lose it bill, one of us has to stay sane around here. Still, if it all goes pear shaped on me and you end up losing your marbles, I could still borrow you to stare at em with that fine Gorilla eyeball of yours :p.

 

You have my solemn request, when the time comes, to have me stuffed and mounted (not ncessarily in that order) - and wheeled into their head offices and local courts to give 'em the old evil eye :mad: !! Nothing would give me greater greater pleasure than to act as your "Litigation Friend" in that capacity, matey !! :)

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Guest peed orf

Hi, quick question.

With the contractual interest, does it go on the speedsheet with the Prelim and LBA, or just tell them that's what your going to do?

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Guest peed orf

Hi again,

Been doing the speedsheet from Vamps chambers, when calculating the interest, is it the monthly rate, or the daily rate? (the daily rate gives the option for compond interest.)

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re question one - I'm sorry I used Mindzai's spreadsheet. You may have to find someone who used Vamps's. On Mindzai's it recommends using the daily rate.

 

re question 2 - your claim for contractual interest does not depend on it going to court but you will probably end up there anyway.

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Acknowledgement of service filed by DG solicitors on 22 November.

 

I just phoned the court to ask what the date of service was and the clerk informed me that the claim was issued on 13 Nov and the date of Service was 22 Nov.:confused:

 

I queried this, mentioning that I thought service was 5 days after issue and asking whether she was giving me the date of acknowledgement but she said no, that was also the date of service because they are so busy at the moment the work has to be sent out to another centre for typing and that is why there is the gap. Sounds like more dodgy info to me! Still at least it was issued, as I did have some concerns over whether they'd query the claim value and fee paid.

 

Anyway working on her dates they have until 20 December to defend.

 

I am now going over to add this claim to litigation in progress thread.

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If anyone has the time (and the knowledge:D ) I wouldn't mind some advice for my scheduled court hearing on my Barclaycard claim http://www.consumeractiongroup.co.uk/forum/barclaycard/30300-bong-barclaycard-2.html#post389321

 

edit: I'm wondering whether the judge has ordered standard disclosure in a roundabout way.

 

pretty please:)

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Well at lest one issue has been resolved. Received my Notice of Issue from the court today. It says, claim was issued on 13 November, the court sent it to the defendant by first class post on 20 November :-x and it will be deemed served on 22 November.

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Wow your court is working slow you did yours before me and my dates are issued 15th sent 15th and deemed served on the 17th they have until the 1st Dec (next Friday and counting) to acknowledge. Everything crossed for both of us hehehehe

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bong dear, mother lat. here. boy, did i have to go back aways to find this thread - not a peep since last fri!

anyway, i digress, on petey boy's thread (hurrah for the offer) you said this: "have you considered reclaiming the interest on the managed loan? If it was money borrowed to repay unlawful bank charges then you would be entitled to the interest back on that part of the loan. Another claim maybe?"

now, dear, talk me through this nice and slowly. son has a managed loan brought on by going continually over his overdraft and the good people at hsbc talked him into this solution. (i didn't know any of this until we started talking about the reclaiming on the current acct - still not told me much - but i'd like to talk to him with some confidence) are you saying that the whole interest on the m.l. is recoverable? what if, i'm guessing here, they said "oh, take out a loan for xxxxx amount as that will cover your overdraft plus a little extra for yourself". then would it still be recoverable (if it is), also, what if you are only part way through paying it off, is it recoverable for the interest paid to date - what about the remainder? remember you are talking to an almost oap, technophobe who has never been overdrawn (don't take that wrong - i bleed for all of you who have fallen into the traps - "there but for the grace of god....etc") anywho, post away and inform me - you know i trust you implicitely! thankx in advance.

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