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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Annoucement about the 'Welfare/ATOS/Government debate' thread


ErikaPNP
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Some regular posters will have noted that the The Welfare/ATOS/Government debate thread is missing. The thread has been withdrawn. It will not be reinstated. The thread initially started as a way for people to collate their experiences with the intention of proactive group action. Unfortunately with the passage of time, the thread disintegrated and became a hotbed for consistent flouting of the forum rules, the spamming of various links and a lot of misinformation. In spite of the best intentions of the thread, it wandered way off the course it was designed for which is a great shame for those users who made worthwhile contributions, and for those who found the contributions useful.

 

The subject is still very much in the limelight and the source of unrest for many of CAG users. Although the thread was no longer serving its intended purpose, it's clear that many users got something out of it from being able to discuss matters, and it was of particular help to people who were about to go through the assessment and were nervous at the prospect of the assessment itself followed by the possibility of being found fit for work. There are stuck threads which address the assessment and the appeal process, courtesy of Honeybee and Leemack; it would be useful to also have a place where people can ask questions or generally chat about these issues. I am keen therefore, to have a thread where people new to the experience of ATOS can collate with people who have been through it. With that in mind, I have sent an invitation to a member who has had an ATOS experience and who successfully appealed against their assessment, to start a new thread on the subject.

 

The new thread has now been started and can be found by clicking here

 

However all posts must remain within the forum rules and links should not be posted unless they link to factual information. Additionally those links must not contain information which we would not allow on CAG within the terms of our own forum rules. Please remember that for many of our members, a thread where they can talk about this issue is like a sanctuary and it is grossly unfair to them when a thread has to be removed. If the forum rules are not adhered to, it will result in moderation of those posts without notice, and may result in the new thread being closed too. If this happens, there will not be an opportunity for a further thread. I would also like to remind everyone that when they post on CAG they are expected to read and agree to the forum rules before they post. Users who consistently flout the rules ruin the experience for others and may have restrictions placed on their accounts.

Edited by ErikaPNP
Edited to add link to new thread.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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Please

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