Santander Unarranged Overdraft fee continues even after payment arrangement

[khilton89]

HI there,

 

I stupidly took out a current account with Santander in my first year of uni and proceeded to max out the £1000 overdraft limit. Thinking nothing of it i continued to pay my bills from my Natwest account. I then attempted to apply for a phone contract and was turned down by several of the major telephone providers. So i checked my credit report to find i had 6 missed payments to my Abbey account. I had no idea how i was missing payments as i had never organised any pay plan with them and had no idea that i was in any sort of trouble with them as they had never written to me. From then on i noticed they had slapped on an unarranged overdraft fee of £50 per month. Before my credit report worsened i arranged in January to have a payment plan with them of £32 a month as im still a student it was all i could afford. This was despite several arguments with them that i had to pay £70 into which they tried to bully me.

 

I have been continuosly paying the £32 a month fee and havent missed it, and they had stopped their charges. Until this month where i have received a bank statement saying that they are now charging me £100 per month in unarranged over draft fee.

 

HELP!!

[rebel11]

Hi khil

 

Welcome to CAG

 

The guys will be happy to advise as soon as they are available.

 

Have a read of 6 and 7 in my signature.