AOL - daily calls - need number to speak to someone in the UK

[meemok]

AOL keep calling at least twice a day asking me if I want to switch landline service over to them.

The landline is the landlords responsibility, we are not allowed to change it to any other provider, and I keep telling them this, but they don't understand.

I have no trouble understanding them, but I assume they are just reading from a script, and our number goes straight back into their auto-dialler.

 

I need a number for AOL in the UK so I can speak to someone, explain the situation and put a stop to this!

[rebel11]

http://help.aol.co.uk/help_uk/microsites/microsite.do?cmd=displayKC&docType=kc&externalId=26238&sliceId=1&docTypeID=DT_AOLPRODUCTHELP_1_1

[locutus]

Registering with TPS stops a lot of unwanted marketting calls.

http://www.tpsonline.org.uk/tps/what/

 

(Also, after registering, next AOLer that calls, tell them you are registered with TPS and it's unlawful for them to contact you... it may help you never know!)

[hightail]

Unfortunately TPS only stops calls within the UK. It's next to useless now everything comes from overseas.

[locutus]

AOL is a uk company though, you can certainly lodge a complaint with them if the calls continue, and being registered with TPS only adds to your point of view.

[meemok]

We are AOL customers for broadband, would registering with TPS still stop them calling?

 

I have tried every number for aol that I can find on their website, but I still get through to the same useless phone plebs.

 

I did get through to an english lady when I rang the number for press enquiries, but she gave me the 0844 number again hung up.

[locutus]

TPS stops unsolicited marketting calls. As you are customers their calls are not "unsolicited"

 

You can opt out of all marketting tho... you need to let AOL know this.