Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Bong v Morgan Stanley - **WON**


Guest bong
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6439 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Smeagain,

 

Another claim started today at MCOL against Morgan Stanley. This one's a biggy (by my standards anyway). £764.52 charges and interest, £158.81 county court interest, £80 court costs.

TOTAL £1,003.33.

 

Will update here as and when I hear anything. :p

Link to post
Share on other sites

Thanks Angry Cat!

 

Morgan Stanley acknowledged claim online at MCOL today. They have 28 days to reply from date of service, which takes us to 17th October.

Link to post
Share on other sites

Had two letters today re. my claim against Morgan Stanley

 

1. Copy of Morgan Stanley's acknowledgment of service from the court, stating that they intend to defend all of my claim

2. letter from Morgan Stanley (Victoria Maschio, Law Division) confirming that they intend to defend the claim, that they disagree with my legal analysis, but "nonetheless" hoping that I can "resolve my claim more amicably and quickly by following this procedure than by court proceedings, especially given my continued custom, the value of my claim and the simplicity of the issue in dispute. Morgan Stanley are prepared to credit my account with £1,003.33 in respect of [my] claim without any admission of liability on their part provided agree to the settlement terms:"

 

1. the offer is accepted in full and final settlement of my claim and the subject matter (including any future claim against Morgan Stanley in relation to default charges applied in accordance with the T&C) costs and expenses.

 

2. I sign and date a copy of this letter confirming my agreement and return it to Victoria Maschio

 

3. I write to the court within 2 days of accepting the offer informing them that I have reached settlement with MS and that I wish to withdraw in its entirety the claim I have brought

 

4. Send a copy of that letter to Morgan Stanley

 

5. The details and terms of the offer together with any prior discussions or correspondence related to my claim remain confidential between myself and MS.

 

This offer is available for acceptance up to and including 4pm 4th October 2006."

 

As I need to dash out now to collect my children from school I will come back later with my thoughts on the above, I am not sure from stuff I have read elsewhere in the forum whether you have to accept their terms once you've been offered the full amount, but having put the contents of the letter on here now I suppose I have already broken the confidentiality clause. :eek:

Link to post
Share on other sites

Ah Ha...Now I have corresponded with Ms. Victoria Machio and I am still in correspondance with.....

Ms. Victoria Machio

Morgan Stanley Bank International Ltd

Law Department

25 Cabot Square

London E14 4QA

 

Please take note, the above address sometimes changes to:-

20 Cabot Square????

 

Bong, you do not have to accept the above 'Unfair & Unreasonable Terms! Together with the fact, you cannot with all honesty accept the 'Confidentiality Clause' for obvious reasons. Plus the fact, that if they require your silence, then...

MS should put the money where theIr mouth is. Meaning, pay you an appropriate fee, for your Silence.

 

"Tell MS - COMPUTER SAYS "NO"

 

Morgan Stanley Take Notice that 'All our EYES are Watching and 'Making A Record of your Actions' !

 

Be Steadfast Bong.

 

Love Angry Cat:)

Link to post
Share on other sites

Yeah, thanks again Angry Cat, I'm not going to accept her terms - a) because I can't agree to the bit about no future claims and b) because I don't believe I'd lose my case in court.

 

I'll post my reply on here.

 

Watch this space!

Link to post
Share on other sites

Ok.......

 

Dear Ms Maschio

 

Thank you for your letter of 20 September 2006, regarding my claim reference xxx.

I too remain hopeful that settlement can be reached between us. Nevertheless, it is not my view that you would succeed in contesting my claim and in view of this I am going to press for my own terms of settlement. In order to save on time and further correspondence between us I enclose my terms of acceptance, duly signed and dated as of today.

 

Please be aware of the following:

 

a) I do not agree to waive my entitlement to claim for any future penalty charges applied to my account,

b) I do not authorise you to credit my account with Morgan Stanley with the settlement amount,

c) I will only withdraw my claim at the court once I have received cleared funds in my bank account, and

d) I can see no reason and indeed have no incentive for agreeing to be bound by your confidentiality clause.

 

SETTLEMENT TERMS

 

1. Morgan Stanley Bank International Limited will issue a cheque/banker's draft in favour of [bong] for £1,003.33 in full and final settlement of the claim number 6QZ63358 in the Northampton County Court.

 

2. [bong] will write to the Northampton County Court within two days of the clearance of the aforementioned instrument informing the court that settlement has been reached with Morgan Stanley and that the claim number 6QZ63358 is being withdrawn in its entirety.

 

3. [bong] will send a copy of the aforementioned letter to the court to Morgan Stanley, senior counsel, law division etc..

 

signed & dated....

 

 

Does anyone have any comments before I send this off on Monday?

Link to post
Share on other sites

Go for it Bong.

 

I am sure you will succeed.

 

If I was you I would also request a copy of your Signed agreement and there T&C's may see something of interest:wink:

Best Regards<br />

<br />

Clarkey1<br />

<br />

<b><font color="red"><img src="images/smilies/laugh.gif" border="0" alt="" title="Laughing" smilieid="25" class="inlineimg" /> <u>If I have helped then please click on the scales</u> </font></b><img src="images/smilies/laugh.gif" border="0" alt="" title="Laughing" smilieid="25" class="inlineimg" />

Link to post
Share on other sites

Thanks AC. While we're on the subject of links within a thread how do you do them? I'm a bit thick when it comes to doing stuff like that.

Link to post
Share on other sites

Hi Bong-

when you click the permalink, the address at the top of the screen changes to the relevent post address-

all you have to do is to highlight that address at the top of the page, then click copy. Go to the appropriate thread or page were you want the link to go-

type your message and then place you cursor belw that message-

then go to edit click paste and Bingo! you should have your link.

 

If I can do it you can LOL

It is my pleasure to help

Love AC

Link to post
Share on other sites

Have decided to change the wording of my letter as follows:

Dear Ms Maschio

Thank you for your letter of 20 September 2006 in relation to my claim.

I too am hopeful that settlement can be reached between us.

Nevertheless, it remains my view that the money (subject of this claim) is legally mine and as such you are not in a position to impose “terms” on me for its repayment. My terms are quite simply that you send me a cheque or a bankers draft (please do not credit my Morgan Stanley account) to fully satisfy my claim. When the cheque has cleared I will withdraw my claim at court and notify you of the same. I see no justification for this to remain confidential between us.

Thought it was tidier than the other approach. Will let you know how it goes!

Link to post
Share on other sites

Update -

 

letter from Victoria Maschio today in response to my letter of 25/9/06.

 

"Dear [bong]

 

WITHOUT PREJUDICE SAVE AS TO COSTS

 

T/y for your letter dated 25 September.

 

Morgan Stanley are prepared to make a payment of £1,053.33 [so she's thrown in an extra £50 for my silence!] in respect of your claim without any admission of liability on their part provided that you agree to the following settlement terms."

 

The letter goes on to include the same terms as before - except that she's changed the bit about writing to the court within 2 days of accepting the offer to writing to the court as soon as the payment has cleared in my account.

 

Offer available for acceptance up to and including 4pm 12 October. Still wants to credit my MS account and agree to no future claims against MS and confidentiality - THEREFORE I CANNOT AGREE!

 

Not sure whether to reply or just ignore it. Do I repeat what I said before? What do you think friends?

Link to post
Share on other sites

Cheers AC - will send them another letter. Might send her a pair of glasses to read it with this time!

 

Thanks for your unfailing support.

Link to post
Share on other sites

Am proposing to send the following letter to MS on Monday

 

Thank you for your letter of 28th September 2006.

I will accept a cheque of £1,010.00 to withdraw my Claim. When the cheque has cleared I will withdraw my Claim at court and notify you of the same. I do not agree to your settlement terms.

I've added in a little bit to cover my interest and costs. Here's hopin'!

Link to post
Share on other sites

and...I consider that a District Judge would take a very 'dim view' about Morgan Stanley's attempt at imposing unfair / unreasonable terms, in what is a simple monetary Claim.

 

Love & Kisses Bong.

 

Good Luck and I agree maybe, you should enclose a pair of spectacles for Ms. Maschio!! AC:)

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...