Insurance repair can I insist on replacement Only 10days old?

[colin0908]

What to do???

 

My 10 day old Panasonic GF1 camera was got water damage due to a flood from the flat above, (something in tank broke) this was just an accident however, I had to claim on my own insurance (Allianz) for replacement. I had to send the camera of for tem to inspect. They now say they can repair it but the agony I have is the it was purchased on the 15th Jan with a 3 year warranty, this will now be void due to the water damage, the repairers says they will fit original parts but then only guarantee their work for 30 days.

 

I sent it to them to confirm that this was a genuine claim I did not expect them to take it apart and repair it. I have read various reports of water damage being repaired to electrical items and then other faults occurring.

 

Am I worrying about nothing or is there a way I can request an exact replacement?

 

Looking forward to you thoughts.

DO I go ahead with authorising a repair as I was

[bargainhunter]

I would say write a letter and explain the situation. Unless you have a new for old policy, you may be stuck.