spml ascendan eviction ++EVICTION NOTICE WITHDRAWN PRIOR TO COURT DATE**

[Ell-enn]

Just as I thought - the judge knew exactly why they had withdrawn - they didn't want him to ask why they were claiming charges as arrears !

 

Dave, make sure you only pay the £300 arrears off then revent to your normal monthly payment - see what they say then.

 

Well done for going through with the hearing

[dave121]

Thanks Ell, will do

Regards dave

[peterjm]

An excellent result Dave,watch your statements and look at the results of your SAR for any litigation fees they may have tried to add on which you can include in your FOS complaint ,anyway well done,its not easy going to court you never know what to expect but a good and just result,shows what can be done if you stand up to them.

[dave121]

Recieved some of my sar today but only back to 2006 on a second charge loan, nothing from my main mortgage, 2nd loan was started in 2004, is this the best place for this or start another thread? cheers

[dave121]

Hi guys... how do i go about complaining about spml/ascenden for not complying with the SAR request?

I have two accounts with them 1 mortgage and 1 loan, they have sent back incomplete details of the loan account only..... going back to just 2006 (loan was took out in 2004)

And sent a letter saying they have complied...

It is only £10 fee for multiple accounts right?

Regards Dave

[dave121]

**bump** is there a better section for this? cheers

[bustthematrix]

Hi Dave

 

First, write back telling them the info is incomplete and that you will complain to the ICO (Information Commissioner's Office) within x days if they don't address it. If they don't address it in the time given, e.g. 14 days, file a complaint with the ICO. The ICO regulates the Data Protection Act which SARNs come under.

 

Fuller guidance here - http://www.ico.gov.uk/complaints.aspx

 

HTH

[Ell-enn]

Hi Dave, do you know the total amount of charges yet?

[dave121]

Hi Dave, do you know the total amount of charges yet?

 

No Ell, they have not completed it, can i ring them and say im just going to pay my contractual payments only until they comply with the request?

[jasperpad]

Sorry to sound like an idiot but whats a sticky?

 

It's about time we had a 'sticky' on SPML and how they have to be handled! Any volunteers? It would also be good to have a thread solely on CAG members stories and histories of dealing with SPML, Capstone and Ascenden. No replies to be added, just an easy read-through so new members can see they aren't alone and that their problems aren't unique. I'll stop short of asking for a dedicated 'mooning' smilie, reserved only for the use of this wretched company. Thoughts please..

[dave121]

Hi all im here again with bloody acenden.... i will post my currant situation in an hour

Dave