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Three UK not reset my usage in 4 months?


Silky444
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I've had my contract for 4 months now and they have only reset my minutes, not my internet/texts or 3 to 3 calls.

 

I usually get 500 MB a month, I am down to 7MB because they haven't reset it in 4 months, My texts are 5,000 i have 4,202 left so that's not bad, but what I wan to know is if they r breaking the contract by not giving me whats stated within the contract?? Should I complain?? :mad2:

 

Cheers :violin:

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

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Give them a call and alert them to the fact.

 

Of course they'd be breaking the service agreement you have with them if there is an issue and they refuse to rectify. But the wording of your post seems to indicate that you haven't even bought the issue to their attention yet. Give them a call and ask them to explain/rectify.

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Well I just phoned their customer services in india... after explaining over 4 times what my problem was he looked at it and he said it gets reset every month, then he bisically called me a LIAR!!.. =/, How can I use 500MB of internet allowance and over 1,000 texts in 19 days.. =/

 

He said it will get reset again on 25th dec... Although I'm not holding my breath :S

Edited by Silky444

The guy upstairs seriously has a problem with me.. Nothing seems to go right!!!:|

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