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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Sarah V GE Money**WON**


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i wouldn't say i've been lazy but i have had a lot on so i have negected my claims- time to have a good look thru the paperwork.

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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think i've found the problem. this claim is to make them produce missing statements therefore i put no value, however in the more detailed description that i'd like costs for letter writing etc- how dumb am i? will change the value box and send them back.

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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Hi Sarah,

I'm someway behind you at the moment as I only just recieved the statements.

GE is the next one for me and although I don't think it will be a lot (mind you, I didn't think my £5k+ halifax would be a lot either), I have no desire to see them get out of a single penny.

 

I wanted to wish you luck with the DSAR non-compliance case. I will be watching with baited breath as I feel I may be joining you before long!

 

P.S. has any one gone for contractual interest against GE Money as yet? I see they have made little or no defense against the claims themselves, and have been paying long before any court action (and assossiated 8% int).

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Did you accept as partial settlement and continue to demand the rest?

 

 

uh oh i forgot to claim for the interest on my N1 - i just made it a non-compliance for statements. never mind, will add the interest onto my next claim when i have been given the statements.

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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Guest Scarletrose

Hi Sarah have just read your thread because i am consideing a claim with GEmoney which i hold a dorothy perkins store card, your thread has been most enlightening and i hope you get everything back i will continue to monitor your thread to see how you get on. as for at the beginning of your thread you mentioned that you dont thimk as many people read thru theese as the bank ones i think u r right i didnt even know you could claim back from store cards and came across this by accident.;-)

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ok N1 has now been accepted. Claim- issued 31/010/06. sent via 1st post to defendant 01/11/06, deemed to be served 03/11/06. until 17/11/06 to reply. keep watching.....

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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ok N1 has now been accepted. Claim- issued 31/010/06. sent via 1st post to defendant 01/11/06, deemed to be served 03/11/06. until 17/11/06 to reply. keep watching.....

 

We will .... by the way, how much were the court costs for this if you don't mind me asking?

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We will .... by the way, how much were the court costs for this if you don't mind me asking?

 

sorry I'm fee excempt so i dont know luckily!

 

Thanks for all your good wishes will keep you posted :)

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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received 'notice that acknowledgement of service has been filed' filed 08/11/06- 228 days from date of service of claim form. keep watching!

 

not 228 days, i meant 28!!!

I've beat HSBC, GE Money and Abbey

 

Court pending V Barclays and Time Retail

 

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Hi Sarah I had an account with Top Shop and my partner Burton both GE Money that I believe are now closed (we never received any more statements, cards etc!)as they were paid off in June 2004. Yet both still appear on our credit files, however only show the last few digits of the account numbers (we do not have the full account numbers which we would need to claim.)

 

Is it possible to claim just using this info? Did you still know your old account numbers?

 

Not sure what to do. Is it worth ringing them?:confused:

 

Any help would be appreciated.:-)

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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Hi Sarah I had an account with Top Shop and my partner Burton both GE Money that I believe are now closed (we never received any more statements, cards etc!)as they were paid off in June 2004. Yet both still appear on our credit files, however only show the last few digits of the account numbers (we do not have the full account numbers which we would need to claim.)

 

Is it possible to claim just using this info? Did you still know your old account numbers?

 

Not sure what to do. Is it worth ringing them?:confused:

 

Any help would be appreciated.:-)

 

MMM yes that is all you need. Just send them the standard SAR with your adress and an old address if you moved during or after the term of the finance and they will suply the info.

 

I found that GE mssed an old loan I use to have but once I pointed it out they soon sent the data.

 

good luck.

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Thank you debt mountain:) . This is excellent news as we both aquired rediculous late payment fees I remember at the time , the debts were low, so their charges were way out of proportion. We both ended up owing more by charges than the original balance. :eek:

CAPITAL ONE (O/H!): Won £1864.63 including contractual :D

GE MONEY: WON £266.00

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Thank you debt mountain:) . This is excellent news as we both aquired rediculous late payment fees I remember at the time , the debts were low, so their charges were way out of proportion. We both ended up owing more by charges than the original balance. :eek:

 

 

A VERY common problem MM, best of luck!

 

:-)

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omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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Hi Sarah,

 

Firstly, good luck with your claim !! I have read and I am watching with interest !!

 

I also have a number of accounts with GE Money, and although I have been offered a full refund of charges they are refusing point blank to refund interest on charges, which I originally only claimed at 8% (silly me), so I am now wondering, do I go for it and claim the charges plus interest at 34.4% on charges (according to the original agreement for payment by any means other than DD) plus if it goes to a claim which I guess it will 8% stat int on the lot. Also interestingly there are of course only willing to refund the money to the accounts which are now either with Aktive Kapital or CL Finance of course !!

What do I do, tke the offer and run or go for it, I am kind of in the opinion that I have nothing to loose, and they are in the wrong so go for it.

 

BTW does anyone know the normal rate for ge storecards burtons etc is it 29.9 ?? because they have also failed as you would expect to supply original agreements !

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What do I do, tke the offer and run or go for it, I am kind of in the opinion that I have nothing to loose, and they are in the wrong so go for it.

 

BTW does anyone know the normal rate for ge storecards burtons etc is it 29.9 ?? because they have also failed as you would expect to supply original agreements !

 

 

Ordinarily, I'd say press forward with court action and get that interest out of them because the argument for you to get this is VERY sound

 

However, you say they havent supplied the CCA, so on that basis you currently owe them nothing until they provide the copy of the original agreement with your signature on it!

omnia praesumuntur legitime facta donec probetur in contrarium

 

 

Please note: I am not a member of the legal profession, all advice given is purely my opinion, if in doubt consult a professional

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