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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Can Car be Auctioned with a BOS but without V5C?


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Hi,

 

First post.

 

I have missed payments due to losing job and have had default notice in the post. I have a Bill of Sale and have read that some Bills of Sale may be invalid but I have only read other peoples's msgs but none from the people who have, so I will not go down that route as I don't have the money for a solicitor. Did get a copy of the real Bill of Sale from the court with the proper stamps on.

 

Was looking through my paperwork and came across the agreement and a Bill of sale and.....my logbook! When I was signing the agreenent in a cash converter store there was a traffic warden hovering and due to the distraction it appears that the rep forgot to take my logbook.

 

I understand that the Bill of Sale is a valid doc? and the possession of the vehicle was transferred over to the lender when I signed the Bill Of Sale, until I discharge the loan. Here's my question. If I tell them that I don't have the logbook, can they apply for a copy in their own right, as they haveBill of Sale? Can they auction the car without a VC5? I can always insist that they took the logbook. What is the real significance of them not having a true copy of the logbook? My first thought was logbook just confirms registered keeper not owner.

 

As they do not have the log book, should I call them to ask them that if they have it and if not, make them aware that taking the car without a log book is a wasteful process and pointless, because, no point taking it if they can't sell it.

 

Don't want to hide the car as I need it for the school run. Any advice would be helpful whilst I try and raise some money from family and friends to bring my arrears down.

Thanks

Edited by THFC1960
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Hi THFC1960

 

Welcome to the CAG forum.

 

Please note that the forum are seen by all including the loan company, so beware that you don't reveal your identity. ( You have 1st name at end of message). You don't say which log book loan company that you are with but I don't think it matters. I am perplexed that you still have the log book but if they didn't take it, more fool them.

 

The log book only records the registered keeper not the owner status. The car is a possession of the lender and they can seize their possession back if you default payments before you satisfy the loan ,subject to fulfilling the default notice requirements under the CCA 1974. on completion of the loan, the BOS is satisfied and thereunder reverts possession rights back to the borrower.

 

I don't believe they can sell the car without a log book, nor do I believe that they can ask for a copy of your log book without your permission. I will await a member who has more knowledge on this and advice on what you should be mindful of.

 

Hip_Hop

Edited by Hip_Hop
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Thanks Hip Hop, have removed my name. See you have had a judgment against log book loans. Well done. That must be a first as I can't find any post in the listings that has a judgment against them? I believe someone had their bill of sale set aside but no judgment that can be used by others and another who their case agreed in advance before their hearing so again no judgment that others can use, so I look forward to see how others use your judgment to their advantage.

 

Thanks for your response it gives me peace of mind to know they can't get a copy of my log book without my permission, but would like to hear from others how I can safeguard my car as they have a Bill of Sale and my car is essential as a single mum.

Edited by THFC1960
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one thing you do need to take into account. yes they can sell your car though auction but without a logbook it will be sold as scrap ........ not saying your car is scrap its how auctions sell cars with no LB.

and this will reflect on the price they get for it and you will also have to pay the short fall.

and if someone buys your car from the auction it only costs £19 for a new logbook. logbook loans dont hold LBs

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