Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Santander why bother?


pumpytums
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5010 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Ok,

I have 2 accounts with Abbey/Santander whatever they want to call themselves.

 

Flexi account

Firstly what a bunch of disorganised individuals. I phoned today to attempt to make monthly payments, it's not much but they basically weren't interested wanted the original monthly payment + arrears split over 6 months so no dice there. Oddly they had no knowledge of sending a DN, numpties.

 

Fixed account

The second account passed to a bunch of morons DCA, I know don't phone them but I tried out of interest. Basically they weren't interested in payments wanted my salary ermm no. Very strangely they didn't have my number good job I withheld it then. They commented they wanted the full balance at this stage I laughed. Also very strangely indeed the balance had jumped by £300 from my DN and TN 10 days latter. They requested I send a copy of the DN to prove the balance again I lauged and stated well shouldn't Santander have supplied that info.

 

So I tried they refused my payments, so I said well goodbye then. I await their latest threatogram with interest.

 

I have all the SAR info. So I asked Santander to put it on record that I attempted to settle.

 

I'm not too bothered about taking these to court both accounts were incorrectly terminated due to their actions after the DN was issued. Not a full defence but certainly shows the OC was playing silly buggers. To date I had approx 5 DN's per account and 1 TN within 10days of DN oops, also the in-house DCA demanded immediate settlement of the debt on the other within the DN 14 days oops again.

 

So good intentions count for naught.

 

Pumpytums

Edited by pumpytums
Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...