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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dayglo v Natwest Mortgages ***SETTLED IN FULL***


dayglo
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as i said better by the minute ! youll have a drink to celebrate tonight then ? just one question dayglo when did you actually send your first letters as your thread begins with you filing your mcol ?

if my advice has been of any help to you then please click the scales ! Thank you :D

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I wonder-they must be crapping it in case this gets out to the public and everybody goes to town on them-a bit like that 1999 case settled out of court.They cannot afford the publicity on this.It's even bigger than the credit card charge racket.

 

I hope Birmingham Midshires are as keen to deal!!!

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I'm particularly nervous as I'm going after a "subprime" lender, they have a reputation for being sharks, not looking forward to my first letter from them, if indeed they reply at all.

 

Sam

I'm a Foolish person

 

IGroup ERC £1928.64 Ist letter sent 12/9

LBA sent 26/9

Moneyclaim input 13/10

Claim acknowledged 6/11

Received fob off letter 11/11

AQs sent back, IGroup request multitrack and hearing

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I wonder-they must be crapping it in case this gets out to the public and everybody goes to town on them-a bit like that 1999 case settled out of court.They cannot afford the publicity on this.It's even bigger than the credit card charge racket.

 

They haven't even asked for a confidentiality clause as part of settlement - local paper is coming round for an interview later this week.

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dayglo i actually think that although they will have credited your account it will not show up until the end of business sometimes even next day but if you were to call your branch they will tell you if payment has been received or not !

if my advice has been of any help to you then please click the scales ! Thank you :D

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i hope you exchanged it for alcohol you mean and didnt drink the money i think it may have been too sweet for you ! well done mate enjoy and spend it wisely !

if my advice has been of any help to you then please click the scales ! Thank you :D

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  • 3 weeks later...

great news, well done

It's not the size of the dog in the fight, but rather the size of the fight in the dog..:D

MBNA SETTLED IN FULL £216.00

Preffered Mortgages Ltd MCOL going in for £3.5K

Nationwide £702.00, SETTLED IN FULL.

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