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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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OFT London protest rally 1st December


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Rough summary (not entirely serious - make up your own minds):

 

1400: People arrive. Police have a pronounced presence, with a van in the Square itself, and some horses around the corner.

 

1430: Around 50 have turned up, including a bunch of CAGers, a delegation from PC, and three folk from iva.co.uk, who cleverly spotted the bandwagon, and lengthened the list of organisations supporting the rally by 50% (from 2 to 3), thus making it look even more impressive.

 

1445: BF approaches the entrance, announces his presence, is answered by a member of security. All notice that rather conveniently the rotating doors are "out of order". Upon enquiring whether or not someone from the OFT will be attending, the door is locked in his face.

 

1500: The invitation is repeated. Apparently the OFT now does want to send someone down. The door remains locked, rather humorously causing couriers and OFT staff to be denied access to the building.

 

1530: Nobody has emerged from the door. Decision is made to disperse. Someone mentions the word "public" in a sentence, and is immediately greeted by "Pub? What a splendid idea!". The police are thanked for their work, and issued with CAG business cards. Most of party decamps to the Princess Louise to start the party early.

 

1600: Approximately two dozen protestors arrive at the PL, and are told that the upstairs lounge bar will be open from 6pm.

 

1730: Five News airs. Nobody is watching it, due to lack of TV in the pub.

 

1745: Commotion as people start to move upstairs.

 

1755: Queue builds up as the door to the lounge is locked. The Pink and Green Brigade decide to swap shirts. In the absence of any opposition, they resolve to merely swap shirts with each other instead, causing much confusion later in the evening.

 

1757: Signs of unrest as the lounge is still not open.

 

1800: Someone opens the upstairs door. Cries of "about time too!" abound.

 

1900: Many revellers not from the protest arrive. Signs of inebriation apparent in some of the early birds.

 

1930: More random people entirely unconnected with CAG start to turn up. Repositioning now becomes necessary.

 

1939: Germany invade Poland. War is declared.

 

1945: War over, we win 2-0. Hurrah.

 

1945.30: Detonation of atomic bomb above Holborn destroys any remaining poor-taste war references with extreme prejudice.

 

2000: BF sets up a bar tab for CAG members. And there was much rejoicing.

 

2030: Signs of inebriation apparent in a larger number of CAGers. Possible link to bar tab conjectured.

 

2100: Bookie points out that size does matter, and that she prefers a large one. I point out that a small one is generally easier to handle and less intrusive, and often produces pictures that are just as good. The situation continues downhill from here, however, a good time is evidently had by all.

 

Doubtless someone will do a more serious write-up later, while we take the damage report. So far, I see a page on the BBC, though its tense agreement leaves a little to be desired. Written at 1240, a good hour before the protest begins, it states it has already taken place. Five News - complete with video clip (I assume - they're using some crazy-a*s plugin that breaks in my browser). MoneyExpert previews it. Even the LSE has its take on it. Namechecks on MoneyNews.

 

Any word on the total of TV appearances? That is where we can judge our real exposure for now - anything that turns up in the papers tomorrow is a bonus.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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The main reason I have trouble with Windows Media files is that I'm not running Windows. Something to do with Microsoft wanting to "protect" their media interests. ;)

 

There's probably a compatible filter kicking around somewhere. I can always lug it over to the Windows PCs at the radio station before doing my quiz show tonight.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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I would hope most people won't have trouble playing the file. It'll only be folk like me that have any trouble, and folk like me will know what to do with it. :)

 

Most people with a bog standard Windows install using most browsers will be able to see it properly.

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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Bill-K amd Meagain (just realised after seeing teh pics of teh rally that you are not female: was reading Megan and presuming Irish gaelic spelling or the like:

 

Eh? Imagine a space between "e" and "a" ;)

 

I couldn't understand a word of that explanation regardign teh Channel 5 news clip.

 

If it's not working for you, then ... er ... well ...

 

Try this on for size:

(you may need a right-click/command-click/whatever-click and Save As)

 

Of all the things to waste my 1000th post on ;-)

  • Haha 1

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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Aaaw - congrats, Meagain. Squandered it on the likes of me & VS, when you could have been celebrating it with Seminole or BF. Wrong place, wrong time.

 

My own fault for not posting more, really.

 

Anyway, I figure that my 1000th post has at least been helpful, which is nice :)

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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I haven't sued my CAG e-mail yet ...

 

No, you need to put the bank under "defendant" ;)

 

train of thought express but takes the scenic route.

 

Usual expression is "overshoots the platform slightly" ;)

HSBCLloyds TSBcontractual interestNew Tax Creditscoming for you?NTL/Virgin Media

 

Never give in ... Never yield to force; never yield to the apparently overwhelming might of the enemy. Churchill, 1941

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