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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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RBS Interest rate swaps- cap/collar


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Hi,

 

we have signed up with s firm of lawyers called RJW, they were suggested by Bully Banks. you have to sign up now in order to be covered for no win no fee. The lar changes on spoil 1st. We could not afford to go ahead eithoub this. Get on the bully banks website and check them out,

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hi

 

hi,

 

we have signed up with s firm of lawyers called rjw, they were suggested by bully banks. You have to sign up now in order to be covered for no win no fee. The lar changes on spoil 1st. We could not afford to go ahead eithoub this. Get on the bully banks website and check them out,

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The legal system is a minefield even for supposedly competent lawyers. Do you have legal expenses insurance? I always insisted clients added it to their policy.

 

You have to make a commercial decision, personally I would allow the bank to do what the regulator has told it to but make sure you have a second opinion on the suitability of the product and of course the level of redress if it is forthcoming.

 

AND, watch what you say on the telephone or in writing. Cunning they be.

 

 

How do get the insurance cover.?

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  • 1 month later...

Don't give up hope. I've got a number of swap rate cases - yes I'm a specialist lawyer, and no I'm not touting for work :-) - and I used to work for FOS, so I know the machine well. The outcome of your cases will depend on a number of things: whether you are a small enterprise (less than 2million euros turnover and less than 10 employees) which means you can get your case heard at FOS. It will also depend on your previous experience financially i.e. if you have experience of higher risk strategies you are more likely to know what you were getting into. Not to mention the level of explanation given - generally rubbish, and about 3 pages of text highlighting basic differences between caps, collars etc.... so in my view, many of you have been missold, and should benefit from compensation.

 

Therein lies the rub. The FSA is deciding a strategy for compensation. But how do you compensate someone for losing their home because of a crappy agreement that made the bank tons of money (even more than they will have to pay out in compensation) when that home now belongs to someone else, and you have lost everything else? You cannot. That is where I am having to work hardest.

 

It can be done, but using FOS will take you time and a lot of patience. I appreciate that not everyone can afford to use lawyers, but in some cases, there really is not a lot of choice if you want to win. BUT - THAT SAID there are many of you that will successfully navigate FOS and to the rest of you, all the very best of luck. Keep at it.

 

Best

 

Jane

JSCS

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