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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wife Left Me With 5 Kids


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Just noticed this ozzy. I'm so sorry to hear about this, but it sounds like you're doing a grand job with the kids.

 

Many years ago my BIL had an affair and left my sister after knowing the other woman for a very short time. He quickly realised his mistake although it took him about 3 months to pluck up courage to ask my sister to have him back. They had no children at the time so not really the same though. They've been married 40 years now and I honestly think he's never done it again. Perhaps your wife will have second thoughts, although obviously you'd need to do a lot of talking and heart searching if she changes her mind.

 

As for sleep - turn off the computer, have a drink of something like hot milk or horlicks if you have it, and then get your head down.

 

School tomorrow so you need to be up early.

 

Take care mate, {{{hugs}}}

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You're doing the right thing giving them routine which will hopefully give them a sense of stability.

 

It sounds like you should perhaps putting things on a more formal footing to make sure that the children's best interests are the main priority.

 

Divorce, relationship breakdown and family courts : Directgov - Parents

 

It could be worth contacting Gingerbread too.

 

For lone parents

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 7 months later...

I'm so pleased to hear this ozzy. Can't believe how long it is since this happened but I'm glad you and the kids are doing well. x

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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  • 1 year later...

Hi justbeenlifted and welcome to CAG

 

I'm really glad you found ozzy's thread and decided to post yourself. Things must be very tough for you, but it sounds like you're doing a grand job with your kids putting them first. They'll need the stabilit;y of knowing that you're there for them.

 

Are you getting all the benefits that you're entitled to. If you anticipate that your income is going to be reduced, and if you haven't done so already, check if you can get more working tax credits.

 

Mental health is very difficult to live with. I hope your wife can sort herself out, but you're right to make sure your children's future is secure first.

 

If you're struggling with debts, start your own thread or threads, and we'll see if we can get help and advice for you.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Not sure if your wife's health issues are new or not, so in case you aren't too familiar with the issues, maybe this link to MIND will give you some ideas.http://www.mind.org.uk/help/diagnoses_and_conditions/mental_illness?gclid=CKGZzcK2jK8CFREPfAodjCWX_w

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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My cousin also has mental health issues which has resulted in her alienating all the family. We didn't see her for many years as she lived abroad, but when she came back when her mother was diagnosed with terminal cancer, the change was obvious and we found out that her mother knew about it but covered it up for a long time.

 

When her own mother died she only seemed to trust my mother, but my mother was severely disabled and couldn't cope with her visits, and asked us not to tell my cousin where she was when she eventually had to go into a nursing home. We didn't even tell her when my mum died as my sister couldn't deal with her being at the funeral.

 

Afterwards we went to tell her mum had died and she was quite aggressive towards my sister when we tried to tell her we felt she needed help, and she would not accept there was anything wrong. I feel terrible that she is now isolated, but there is nothing that I can do to get her help. It has to come from her.

 

As long as she knows that you are there for her if she needs you, I don't think that you can do more. It's a horrible situation for you to have to deal with. It was easy for us to see a difference in my cousin because we didn't see her for a few years, but when you see someone every day it's less obvious and creeps up without being so obvious. There's no point beating yourself about what you did or didn't do in the past. What happens going forward is what matters now.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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All kids have outbursts, and yours have been through a lot. They must feel it. As well as their Mum leaving them, they've lost 2 uncles and don't get to see their gran. It could be that he's testing you to see if you're going to abandon him too (as he may see it). I remember when mine were young I'd try and give them some leeway, and they'd start to take advantage of it. I'd be trying to be kind to them, but then a time would come I'd have to draw the line, and I was often surprised that they seemed happier for it. Kids need boundaries to make them feel secure. It shows you care.

 

One of the best pieces of advice I had from a health visitor was as far as possible to ignore bad behaviour, but look our for the good things - no matter how small and really praise them. If positive behaviour gets attention then he won't need to misbehave. That's the theory anyway!! Admittedly this was when my children were much younger, and I had my doubts, but it really worked.

 

Don't worry too much about your son, and don't be too keen to pin a label on him. Just give him time to adjust to things, and let him know that you're going nowhere.

 

I feel like flippin' Marjorie Proops here! lol. I'm glad if I can help a little though.

 

For what it's worth I think you're a brilliant dad, and doing a fantastic job in very difficult circumstances.

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Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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I'm really chuffed for you ozzy and thanks for letting us know. When justbeenlifted posted I wondered how things were going for you now.

 

CAG is all about sharing experiences and supporting each other, but this is the first thread I've seen for single fathers! :-)

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Chin up JBL. Look at your local council's website and see if there are any free events on in your area. Museums often put on kids activities. Let the kids invite friends over for the day or for sleepovers (they may get invites back), and if the weather is nice pack up a picnic and take them to the park for a game of football or rounders.

 

Have you checked out gingerbread? http://www.gingerbread.org.uk/content.aspx?CategoryID=728

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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