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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Carter/EGG Claim Form **DISCONTINUED**


vic synex
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Guys, if a default notice was issued and the outstanding sums paid before the stated time, can this DN be quoted should the account fall into default again some time in the future?

 

Maybe a dumb question but someone is trying to use it against me!

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No, if the default is remedied within the given timescale, the default is treated as if it had never happened. It should not be recorded.That’s the point of a DN in giving the consumer some protection – it’s also the stage the creditor has to go through to be able to enforce.

 

Can you tell us more?

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Carter mentions in his Witness Statement of a "Screen Dump" from Egg showing a DN sent out in 2008. This DN was rectified before the required time. Egg terminated in 2009 without sending another DN, I have a copy of their "Screen Dump" for the months leading up to the termination and there's no mention of a DN being sent.

 

Straws, clutching at, springs to mind!

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Carter mentions in his Witness Statement of a "Screen Dump" from Egg showing a DN sent out in 2008. This DN was rectified before the required time. Egg terminated in 2009 without sending another DN, I have a copy of their "Screen Dump" for the months leading up to the termination and there's no mention of a DN being sent.

 

Straws, clutching at, springs to mind!

 

Hello Vic

 

Briefly;

 

89 Compliance with default notice.

 

If before the date specified for that purpose in the default notice the debtor or hirer takes the action specified under section 88(1)(b) or © the breach shall be treated as not having occurred.

Therefore, you remedied the breach in said Default notice and it follows then that no breach occurred, in this regard, if you were in breach any time thereafter, a new valid stautory notice must be served upon you in respect of the same, the previously served and remedied Default notice is of no legal effect with regards to any other breach further on in the contract therefrom (the said remedied breach)

 

Kind regards

 

The Mould

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  • 2 weeks later...

Quick update Guys, served my witness statement, ignoring Carter's original suggestion and lo and behold, a notice of discontinuance arrives in the post today.

 

Now, am I entitled to costs and how do I go about it?

 

TIA

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Your defence wasn’t that weak then! Well done. Carter scuttles again at the first sign of having to do any application of the law. Well done.

 

Yes, wasted costs – suggest you do a draft in a letter and request his client settle, failing which you will be issuing an N252.

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Liability for costs

 

38.6

 

(1) Unless the court orders otherwise, a claimant who discontinues is liable for the costs which a defendant against whom the claimant discontinues incurred on or before the date on which notice of discontinuance was served on the defendant.

 

(2) If proceedings are only partly discontinued –

(a) the claimant is liable under paragraph (1) for costs relating only to the part of the proceedings which he is discontinuing; and

 

(b) unless the court orders otherwise, the costs which the claimant is liable to pay must not be assessed until the conclusion of the rest of the proceedings.

 

 

(3) This rule does not apply to claims allocated to the small claims track.

 

(Rule 44.12 provides for the basis of assessment where the right to costs arises on discontinuance and contains provisions about when a costs order is deemed to have been made and applying for an order under section 194(3) of the Legal Services Act 2007)

 

Regards

 

Andy

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