Evicted - Advice needed

[BrighteyesKitten]

Please can someone help

 

I live with my Mam and she has recently been evicted due to arrears on the mortgage. She set up a payment agreement with her current mortgage company, in the meantime the company was bought out and the new company did not accept the agreement leading to her being evicted. We have been lucky enough to find a rented property but we are having a lot of issues gaining access to the old premises to remove our belongings. On the day that my Mam was evicted she was only given enough time to pick up her handbag and get the dog and leave, whilst the locks were changed, since then it has been almost impossible to arrange access to the house, this happened on the Monday morning and it wasn't until the Thursday of the same week we were able to get the Mortgage Company to arrange access so we could get clean clothes etc. It has been over a fortnight and we have been unable to get the Mortgage Company to arrange us access to remove our belongings, Furniture etc. We are having to call the Estate Agents to make arrangements with the Mortgage Company and keep being advised not only can we not speak to the Mortgage Company direct they are still trying to make arrangements for a 'housesitter' to be present while we move out. Do we have any rights with regards geting access in order to remove our possessions???

[midge61]

Hi

 

So sorry to here what has happened. Try Shelter they have a good record for helping in situations like this.

Shelter England - The housing and homelessness charity

 

Who was the original mortgage company and who took over? Did your mum attend the court hearing?

[BrighteyesKitten]

No, she didn't attend the hearing. She was advised by the person who visited to set up the arrangement to ignore any further correspondence with regard it as they would be cancelled with the agreement being in place.

 

I will try the website, thank you

[midge61]

If you click on the red triangle it will alert the site team that you need help.

 

Ell-en is the one you want.

 

Unfortunately you Mum was given bad advice and had she attended she may have been able to stop the eviction.

 

Who was the lender?