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How ca I get my insurers to actually do something?


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Well this is only my second year of no claims, but I might think about NCB protection.

 

As far as I know they are viewing it as a non fault accident, but if they are still trying to recover their losses doesn't that mean my NCB is lost until they oficially sort out libility?

 

It could be it'll depend on their attitude but they should push to get a decision before renewal & if they fail to do so & you didn't sign full & final when you got paid your UL you can claim any unexpected additional premium from the 3rd party insurer as it's a cost you would not have received had they acted with due regard to your circumstances

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Thanks for your advice. I'm going to ring them to find out if this is going to affect my no claims. If they say it will then I might threaten them with doing that to see if it shimmys them up a bit. If it doesn't then I'll follow through on the threat.

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