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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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LETTER USED WHEN A DCA THREATENS A DOORSTEP VISIT [Scottish Version??]


yoyoscot
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Buzby

 

I see it now - all words and no substance.

 

No you don't. What is it you want, somewone to act (PAID) against a bank?

 

Where do you live, and how much do you want to pay? (Assuming Scottish representation).

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Buzby

 

I live in Glasgow - and while I would prefer "no win - no fee" I'll pay the going rate for someone who can show a track record of success against the banks. I have tried most of the "good" Glasgow firms - charging £120 - £200 per hour - which I would consider paying - but NONE with any experience of this type of law will go against the Banks -as that is how they gaine dtheir experience of this kind of law in the first place.

 

Please prove me wrong. i don't want to score points (at least not against CAGGERS) - just get the banks to settle just dues.

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The trouble with Schools and Hospitals, we get 'performance tables' and can evaluate how well the place does when people decide to use them. Solicitor's OTOH, can (are?) bound by confidentiality, and to a lesser extent - specialisation (Criminal only, Civil litigation, Motoring, Property etc). The trouble is knowing which is best suited - or with the best partner able to argue you case. (A bit like finding the franchised garage to service your new car). You'd rather go to the guy with experience, that someone who has never litigated the issues you want the expertise in.

 

I've never found any firm that refuses point blank to take my money :) but as a crafty ol' bird, I ask a lot of questions at the free initial meeting to suss them out, and it never ceases to amaze me how - even if the person I'm speaking to doesn't have the specialist knowledge I require, 'one of the partners' does, and he would be dealing with any court issues directly.

 

This may be true, but I've only a promise to go on. Two cases I saw (around 6 months apart) dealt with bank issues and the solicitor ran rings round the bewigged advocate the Bank's legal firm hat sent. It was only a small claims action, but the local firm won both times. The latter case was in arguing that a case should not be stayed due to the (at that time impending) judgement. When this was refused, and the action was to proceed, the bank immediately settled.

 

The firm is based in Glasgow's Duke Street with the initials AL. PM me if you need more clues. I had no need to use them myself, but would most certainly do so if I found myself in a situation that required fast relevant response to attempt to wrong foot my action (like the old favourite of moving the date forward to hear a single part of the claim, in the hope this can be disallowed, and therefore weaken the argument.

 

We're on the same side - but what doesn't help is self-serving and delusional belief that the courts owe it you to be 'fair'. They don't - it's only what the sheriff decides is 'reasonable' and his interpretation of it (like 'harassment') which to some is being phoned 4 times a day a 'threat' of a personal visit. Laughable, just laughable!

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Hello everyone...

 

Many apologies for not responding, I've been checking my account settings, as for some reason I haven't been receiving any notice of updates. I will try to recify this.

 

Thank you very much to everyone who has contributed to this thread. I have had a quick look, and I've been asked for info by Bigdebtor:

 

@Bigdebtor: I'd need to check on termination notices, I've certainly seen some but not all. In the case of one of my debtors for example, the DN wasn't followed by a termination notice, and so far there's been no Notice of Assignment. Despite this, a DCA has been in touch claiming the debt has been sold to their client and that I need to pay them.

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