Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

They took my car now LBL want 4k Help


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5344 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

i took out a logbook loan out in 2007, i signed my agreement in the car of one of thier reps. he told me all the usual stuff, took my bank account details to set up a standing order.

 

the standing order was never set up, i went into arrers never recieved any letter from them. woke up one morning to go to work when i saw my car had been clamp while on the drive of my parents house.

 

i rand LBL, the man said i had to pay over £800 for my car to be released. i explained that 1. the standing order hadnt been set up or that i had not recieved any letters to say i was in arrers. i was told it wasnt his problem and that i either paid or the car would be taken and sold. i asked if i could set up a payment plan but he was not interested. i had to go to work and when i returned the car had gone, even though there was no-one in the house.

 

A couple of months later i received a letter sayin they had got X amount of money for the car. Rang lbl and asked if that was the debt cleared, and was told that yes that was the case.

 

Now nearly 3 years later i have recieved a letter from LBL stating i owe nearly 4k to them.

 

spoke to them today where i was told that i still owe them money because the term was over 3 years. Please help as i do not know what to do. told them i wasnt paying them any money. going to CAB tomorrow

user_online.gifreputation.gif report.gif

Link to post
Share on other sites

Hi,

 

i took out a logbook loan out in 2007, i signed my agreement in the car of one of thier reps. he told me all the usual stuff, took my bank account details to set up a standing order.

 

the standing order was never set up, i went into arrers never recieved any letter from them. woke up one morning to go to work when i saw my car had been clamp while on the drive of my parents house.

 

i rand LBL, the man said i had to pay over £800 for my car to be released. i explained that 1. the standing order hadnt been set up or that i had not recieved any letters to say i was in arrers. i was told it wasnt his problem and that i either paid or the car would be taken and sold. i asked if i could set up a payment plan but he was not interested. i had to go to work and when i returned the car had gone, even though there was no-one in the house.

 

A couple of months later i received a letter sayin they had got X amount of money for the car. Rang lbl and asked if that was the debt cleared, and was told that yes that was the case.

 

Now nearly 3 years later i have recieved a letter from LBL stating i owe nearly 4k to them.

 

spoke to them today where i was told that i still owe them money because the term was over 3 years. Please help as i do not know what to do. told them i wasnt paying them any money. going to CAB tomorrow

user_online.gifreputation.gif report.gif

 

 

Ok, they have taken your car, sold it and after 3 years have started to chase you for 4k.

 

First thing you will need to do, do you have a copy of the Bill Of Sale? If not you will need to request a copy. Where did you sign the BoL, money shop? Was there a witness who signed?

As this was 3 years ago you have no hope in getting the car back, It was sold, did you know what amount was made on it?

 

Please don't worry, there's alot of people on here how can help. Oh and welcome.

 

trooper68

Trooper68:)

Link to post
Share on other sites

Ok, they have taken your car, sold it and after 3 years have started to chase you for 4k.

 

First thing you will need to do, do you have a copy of the Bill Of Sale? If not you will need to request a copy. Where did you sign the BoL, money shop? Was there a witness who signed?

As this was 3 years ago you have no hope in getting the car back, It was sold, did you know what amount was made on it?

 

Please don't worry, there's alot of people on here how can help. Oh and welcome.

 

trooper68

i dont have a copy of the bill of sale as after they took my car, they said that the account was closed so stupidly got rid of all the documents when i moved house. Where can i get a copy from? I signed the bill of sale in the agents car, at a local shopping centre and there was only me and him. when they sent me a letter to say it had been sold it was over 2k, when i spoke to them yesterday they said it had only been sold for £1100.

 

Really dont know what to do, didnt get any sleep for worrying last night.

Link to post
Share on other sites

You can still get a Bos by ringing this number: Royal Courts of Justice

0207 947 6000. This will cost 5 pounds, also they might want this by a cheque, they will give you there address.

Link to post
Share on other sites

I wouldnt worry, there will be people on here soon who will put you at ease. I'm pretty sure they cannot touch you new car. As it was the old car what the loan was secured on. Keep a eye out on here.. a lot of the members will help you with more detail.

Link to post
Share on other sites

they cant touch your car

 

they have no security by way of bill of sale on it

 

one car

one bill of sale

 

you need to send lbl a letter asking for a break down of the costs

 

outstanding amount before the car was sold

invoice from the auction house

up to date statement

copy of the finance agreement

copy of the bill of sale

 

you will prob have to send lbl an sar to get this info as well as ten quid

 

 

seems you are being shafted but we need the docs to fight back

Link to post
Share on other sites

thank you all so much, going to try and get all the documents i can, then i'm fighting these idiots all the way!!!!

 

 

I think you may want to do some reading on the way the BoS works, there are some great posts (stickys) at the top of the webpage take some time and make notes. A good start would be to SAR them as the previous post states.

 

From what you have stated in your posts, at the time of the BoS being signed, there was no witness signature, thats a common mistake these guys make, did they ask you to sign a Credit Agrement at the same time?

 

Just a tip, if they start calling by phone, hang up. Draw a letter stating that you will only deal with them by letter. Keep everything, including envoples. If they come to your house, ask them to leave, if they don't call the police. They cannot take your car, clamp it or seize it. You will start to take control and they will hate it. You have done nothing wrong what ever they say

 

trooper68.

Trooper68:)

Link to post
Share on other sites

hey trooper68. when i signed on the dotted line i was told i was signing a credit agreement not a bill of sale. i've read through alot of the posts already but will continue to look through to get anymore tips.

 

 

You may have, as well as BoS. On that information I would SAR them, they have to send a copy of ALL documentation and transcripts of any phone calls by the Data Protection Act 1998.

 

This gives them 40 days to supply it.

 

Now, you still have a little reading to do, do a search on Subject Access Request, this will explain a lot.

 

So Get Reading. :-)

 

trooper68

Trooper68:)

Link to post
Share on other sites

Hi Sweetsuga1

 

They really do not have a leg to stand on.

 

I would simply totally ignore them; if they wish to take issue with you, let them take you to court - I suspect they will not do this.

 

If they do - seems to me from the information you have submitted you have a more than logical defence.

 

I agree; they cannot touch any car that you have bought since.

 

Just ignore them... (the Human Rights Act protects you - you are entitled to quiet peaceful enjoyment of your personal possessions) you only need to fight them as, when and if; they take you to court.

 

Sit back have a coffee and get on with your beautiful life in the meantime.

 

Trust me, Logbook Loans have bigger considerations to be concerning themselves with right now.

[COLOR="red"][B][CENTER]"Errors do not cease to be errors simply because they’re ratified into law.” [/CENTER][/B][/COLOR][B][CENTER] E.A. Bucchianeri[/CENTER][/B]

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...