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Andrew66
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Just wondering if anyone here has had any dealings with this lot. I had a Onetel bill for £100 which got passed to them, and they slapped on £30 fees. Well my wife paid half in May, but I didn't pay any more cos of cash flow problems. Now my wife has suddenly found that the other half has been taken from her account with no prior warning. I don't deny owing this, but surely they have committed an offence by taking a payment without any authority to do so. If they have committed an offence who do I complain to? The Trading standards people or the OFT? Or both? Any help gratefully received.

A+L S.A.R - (Subject Access Request) sent 28th July. Statements rec'd 01 Sept. Letter requesting repayment of £4,979 sent 18/09 MCOL sent 15th Nov £6389.57. Cheque received £6425.54 4th Dec.:D

MBNA S.A.R - (Subject Access Request) sent 28th July, promised reply by 28th August. Cheque rec'd £250 31 Aug.:confused: . 2nd letter sent 7 sept for rest of charges to be returned. £243 rec'd 28th Oct:D

CCA sent 1st Credit 11th August, reply 15th Aug

Request for repayment Rooftop Mortgages for £1095, reply saying no on 17th Aug.

Still to come: Cap. One, Time retail, HFC Bank.

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