OFT Complaint

[Agathachristie]

I have a default on my credit file from EGG, hoever the company refused to answer to my complaints or cancel the default (as its wrong). I complaint to the OFT and got the following answer (that should be encouraging as if those companies get more complaints OFT might intervene finally!):

We have therefore noted the details of your complaint, and we will consider this alongside any other complaints we have received with a view to any consumer credit licensing or other action we may decide to take. If we do take any action against this trader, it is likely that we would need to disclose your identity to this trader along with details of your complaint. I should therefore be grateful if you could sign the enclosed consent form and return it to me. Unfortunately, we cannot disclose any details about any action we may take, due to legal restrictions on the OFT relating to disclosure of information.