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advice please on credit file


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hi all thanks in advance for any iadvice i recieve to cut a long story short i have been refunded ppi from M & S after a long battle i applied for finance for a new car and it was declined because m & S have put a query on my credit file i dont know what a query is or how i get it removed as far as i was concerned i complained i have never missed or been late with a payment but it seems theyve done the number on me :mad:

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