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electric company owes me money


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hi i found out by chance today that i am over 200 pounds in credit with n.power electric, i was told that they need to check if its really owed to me as i am using a prepayment meter but i have noticed that we are paying a lot of money onto our meter recently like 30 pounds a week. i tried asking them to sort it out so i can be refunded and obviously have my meter reset so that i am not paying such a lot every few days on my key. at the moment i am charging my key with 10 pounds every 2-3 days which is so much as i only have small 3 bed house and my cooker, heating and hot water is all on gas. i dont use anything much electric other than tv, lights occasional washing machine etc. can anyone tell me if there is a way to check my statement online so i can see what is going on with my bill and also can i insist on a refund of the credit im in, i really could do with 200 pounds as i have young children but it seems that n.power are reluctant to give it back. thankyou to anyone who can advise me x

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