Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Blueskies v Barclays - **WON**


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1913 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

i reckon you just go in with the prelim letter attempting to recover the lot.. see what offer they come backwith if any..

 

at the end of the day it's upto them to prove and justify reasonable administrative costs (whether £5 or £50).. and to be honest the way I read the OFT report - it is unlikely that a court would consider awarding "general damages" to the bank for the administrative costs incurred due to your breaches of contract because they are too remote i.e too hard to quantify and prove... so theoretically any charge is unlawful?

 

good luck..

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

Link to post
Share on other sites

  • 2 weeks later...
  • Replies 96
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Weak blueskies weak...

 

they have had ample time to at least acknowledge your letter even if it was unlikely to be to your satisfaction... would suggest you prepare a nice, succinct letter before action and post it over the weekend (either way it is not going to reach them till Monday at the earliest... keep the momentum up..

 

Your claim, your money, your deadlines... either way it is fast nearing the point of no return for Barclays!!

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

Link to post
Share on other sites

  • 1 month later...

Blueskies what are you doing?!?

 

Where has the last month gone?

 

You were at LBA last time I posted. Now a month later and you are posting about letters you have received, and how you are going to give them another 14 days to respond.

 

respond to what?

 

They are not going to respond in the manner that you desire until you show them that you mena business. Just file against them tomorrow in the county court for the £1500.

 

No more telephone. No more letters. No more months passing without action. Just do it. The letters you refer to, and responses, are standard FSA requirements with regards dealing with complaints. They will use all eight weeks to "deal" with your complaint, and even then it will not be resolved to your satisfaction.

 

I am amazed to be reading your post, more than a month later? What is going on?

 

If you want specific help then PM me. Otherwise just get on and file against them.

  • Confused 1

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

Link to post
Share on other sites

Have not sent LBA yet, is this a legal requirement before making a legal claim on moneyclaim?.

 

Sorry to hear about your dad. wish him well.

 

The LBA is a requirement suffice that it will demonstrate to the court that you have attempted to maintain communication and resolve the issue without it reaching litigation.

 

The fact that Barclays are attempting to negotiate with you, but are protracting proceedings and taking this long to resolve the issue to your satisfaction would suggest to me that you could threaten Barclays with moneyclaim within seven days unless they respond positively.

 

My plan of action would be to telephone Mr Voller tomorrow and say that you accept the £730 in lieu of the outstanding balance, and that they can credit that to your account immediately. Make it absolutely clear that with respect to the outstanding balance you fully intend to file against Barclays 7 days from tomorrow. Have your LBA ready to post and Fax to Mr Voller following your phone call. Explain that they have had more than sufficient time to enter into sincere dialougue with you regarding this matter, clearly they do not intend to respond in the manner that you indicated in your prelim letter, and therefore you have no alternative but to pursue a claim against Barclays for the outstanding balance via the small claims track.

 

You may be pleasantly suprised by the response you get to a succinct, direct, to the point phone call followed up with a faxed and posted LBA. I wouldn't be suprised if they come back and settle for the full amount prior to the seven days.

 

Feel free to PM me a copy of your LBA if you want a second opinion prior to tomorrow. I faxed my LBA giving HSBC seven days after they had protracted my complaint/claim - I got a phone call the next day admitting no liability, but offering full settlement (this was from "bog-off" to "£1200" in 24 hours). If you demonstrate that you know what you are doing, you understand due process, and you won't stand for being messed around, they usually pull their finger out.

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

Link to post
Share on other sites

  • 2 weeks later...

PM me as before Blue and I will endeavour to get back to you 2moro AM.. so you can post before close of business tomorrow?

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

Link to post
Share on other sites

  • 2 weeks later...

re-read my thread... as well as the latter parts of the Keith Jeremiah thread... just to give you some re-assurance, copies of the defence, and possible startegies from here.

"BA Group. The World's favourite CA Group"

 

HSBC 2 claims amalgamated. £1195. settled in full prior to filing claim.

BARCLAYS settled in full 2 days prior to submission of defence by Barclays

CAP ONE settled in full on day 14 of LBA (£210)

Link to post
Share on other sites

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 1913 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Guest
This topic is now closed to further replies.
  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...