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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Have you Seen A Grown Man Cry? Help!!


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B.O.S. have sold my debt inclusive of charges onto a company called Cabot Financial services. They originally gave it to Blair Oliver Scott who are just B.O.S collecters I am led to believe.Throughout the time Blair Oliver Scott handled the account I still got statements from B.O.S directly & either exceeding a supposed overdraft fee of £28 monthly or interest added or both whichever seemed to take their fancy.I got all my statements from them a couple of months back but now they have sold it all on. Why would they do this? Are they still the liable party or should all correspondence be through Cabot now?

 

An interesting point I think is that no one has informed me by writing or telephone of the debt being sold.I was the one who used to get all the statements etc with my ex's name on them-joint names( she does not live with me).I asked B.O.S for them to remove her name from my statements but they would not. She was the one who found out about the debt being sold on, only because she phoned them up to ask why a payment had been returned.

 

Ironically this in effect means we have missed a payment for Cabot lol because we had a returned payment no one told us about.(oh that will be extra interest added)

 

 

 

To Sum Up--- 1) I need to know if B.O.S will still be charging me etc or will that cease now because Cabot have it?

2)What should I be saying to Cabot(so they don't spin me a yarn when I phone them)

3)Can I demand letters come in my name only?(my ex will be on my voters roll at this address at this rate)

4)Are B.O.S still liable because I want to see copies of our signed agreement & proof that I recieved a default notice(cabot will probably default me next geez)

 

sorry this is so long. Lots of people have helped me in the past & thanks to them all but this account scares the cr_p out of me & if I have mentioned these points in various other posts I apologise in advance for confusing you & myself.

Mike

Mike

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It's a tricky one, the whole ex issue makes it harder. Would recommend speaking to local CAB, and see what they say..

 

My guess is either;

a, she's jointly liable or

b, you can get her removed

BoS:- D P A sent 09/06 Prelim. request 29/06 £1755 plus interest

1st claim Filed 5/10/06 SETTLED 19/10 £747.80 plus £534.31 interest

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still chase BOS for their charges but this may also help you, Ive read on here somewhere that you should send a subject access request to the people who have the debt now as they buy the debt for only 10% of the balance due. if you ask for a copy of the contract it will show this so if you offer a little bit more than they purchased it for then theyre happy.

 

but checkout the debt collection agency's forum to check this is correct

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