Amex again

[alangee]

In February 2007 Amex cancelled my account, following a faulty Default Notice. When I sent them a SAR, they sent me copy statements up to February 2007, which was fine, because that was when they cancelled it.

 

They have recently sold it to a DCA, and I requested a copy of my agreement, and a breakdown of the amount stated - because there seems to be extra charges added. They have sent me the copy statements again, only this time they continue until June 2007, with interest added each month. These interest charges amount to the extra added.

 

My questions are why did Amex withold those last four statements, and how can they continue to charge interest on an account already terminated?

 

Alan

[banker_rhymes_with]

Hello Alan!

 

My questions are why did Amex withold those last four statements, and how can they continue to charge interest on an account already terminated?

 

The short answer is they have made an administrative cock-up, and someone forgot to click the off switch after they Terminated your Agreement.

 

Keep that to yourself for now, because if you are not planning on paying them any time soon, then this will just make them look stupid later if they base any Claim on an amount that contained Contractual Interest after a Regulated Agreement had been Terminated.

 

No live Regulated Agreement, then they have no right to charge Interest on that Regulated Agreement.

 

Tell them if you wish, or don't, but at least you know they have already blasted a few of their own toes off, even if they missed the actual foot itself!

 

Cheers,

BRW