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Eric Ser vs Coop


thriftyarek
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Hi,

 

got charged about £500 on my debit card. Filed standard procedure of of reclimbing bank charges.

 

1. preliminary approach for repayment with schedule of charges. - letter send on 4th.

 

Yesterday got some generic replay letter that "Banks intend to apply to house of lord to seek permission to appeal against judgemnt on fairness on the issue of recliming bank charges."

 

"We can assure you that onece the legal proceedings are complete, we will resolve your complaint as quickly as possible. If at this stage you do not agree with our conclusions you will of course be able to refer to your case to Financial Ombudsman or the courts."

 

 

 

If anyone want I can scan this letter and post it here.

 

What should I do next pls? Time for Letter before action?

 

Please advise thanks.

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