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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hey,

 

I posted on the sticky thread by plumberjon but haven't received a response. I'd really appreciate your advice.

 

I have 2 items from sh1tehouse and I am now in a few months arrears. It was never my intention to default in payment etc but I missed 2 weeks due to being away, then the demands were too large to pay to get up to date. They accentuate their own debt problems with their unrealistic demands.

 

Now I could go into a debt agreement as described in previous threads, however I just want to get this hideous company out of my life and I am more than happy to return the low quality, second hand goods that has me in such a pickle.

 

In all honesty, I was a little stubborn also in that they sent people to my former address and, knowing this to be illegal, I just refused to play. The people I lived with just said I didn't live there as we had that agreement with each other. (We were students and if anyone comes we dont recognise it's a simple "...sorry, he doesn't live here anymore".

 

I really have been cowardly, but I just want to get back on top of my finances. I have a few debts and I'm going to negotiate to get them away. I now have a job and looking to pay back what I owe, it's just I do not want to pay another dime to this fecking company!! :x

 

Would I be fine to return the goods (I actually dont have OSC as I knew my rights that way...what a fight that was!) and just forget my association, or will they hound me for the money I owe over the past few months. I know I have been an idiot and acted foolishly, but I felt backed into a corner and didn't want to go through the hassle of having to deal with these abrupt people. (To the extent I changed my mobile phone number).

 

I hope this makes sense, please help!

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Hi,

 

I'm really, and sorry no-one has got back to you yet, we are all volunteers and don't have the time to sit in front of the computer waiting for someone who needs help! ;)

 

Simple answer though really. If you have already made your mind up that you no longer want the BH items, then simply return them all, and have done with. They will be grateful to have the debt no longer on their records, and they won't chase you for money outstanding either.

 

If they do, give them the items and then act daft! In my experience, they won't even ask. Just call them and tell them to come and collect everything within 7 days.

 

PJ

PlumberJon :-D

 

UNUS VIR OBVIAM ORBIS TERRARUM

 

Are you being harrassed by a DCA or Brighthouse. Click the link for OFT Debt collection guidelines. Chances are, they could be in breach of some part of sections 2 or 3 or both!

 

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

 

 

I just give advice, I can't do it for you though!!

 

If you were helped, then please wiggle my scales, and you might get a wiggle back!!!

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