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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Log Book Loans, please please help


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Ok so basically i have got myself in a mess and now i need urgent help. I finally admitted last night that i am not going to win the lottery and everything isn't just going to disappear. I have around £12000 of debts and wasn't paying things so that i could afford to feed my children. One of these debts is to lbl who unless i pay the remainder of the full agreement today £2250 they are going to seize my car. For my other debts i have got in touch with a debt management company and am dealing with those with their help. Now back to lbl, there is no way i can get that money today or for that matter even in the next couple of weeks though could pay some of it but i gather from reading other posts on here that things are going to turn nasty and lbl don't seem concerned that i can't feed my children. The question is, do i try and hide my car to give me more time or are there any other options rather than turning it over to them. As a point to note i live in a rural area, (out in the sticks), so to speak and without a car i couldn't get to work or get my children to school, doctors appointments etc. Please help as i am beside myself with worry and just don't know what to do.

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Fleeced "tooth and nail" 73 tut tut.

 

Nellie

 

Hide your car if you want, what is it they have said that you are beside yourself with worry?

 

Repo'ing your car?.

 

That is the easiest problem to solve, how old is your car and what condition is it in?

 

Never mind how much you owe coz that does not reflect the value of the car just the debt.

 

As soon as you come back with that information I will tell you what you need to do next, you can get an idea of the value of your car by comparing it on autotrader.co.uk as they have a massive range, or if you wish post the details (not your reg number) just make model year of manufacture, mileage and condition its in.

 

cheers

** Credentials **

 

10 Years Finance Fraud Investigator

 

5 Year High Court Sheriffs

 

2 Years Tip Staff Royal Courts

 

Currently : HMCS Enforcement Officer

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That is disobidience of a court order to which the directors would be liable to arrest. If you give more info on that I would be more than happy give additional advice.

** Credentials **

 

10 Years Finance Fraud Investigator

 

5 Year High Court Sheriffs

 

2 Years Tip Staff Royal Courts

 

Currently : HMCS Enforcement Officer

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There is no need to give advice as the matter has been dealt with - but this is an example of the behaviour of LBL and their network of agents, this is what people are up against. There is no need for clashing head-on re: LBL, but there a few of us on here with 1st hand experience of their unlawful and unethical methods and it is this on which we base any advice to others.

The world of DCA's, Bailiffs etc is full of bad reports as everyone seeks to justify their own perceived grievances some warranted some not so - but it does not help your line of business when companies like LBL are literally running amock and behaving illegally; misrepresenting bailiffs, the powers of the High Court and all in between.

There is enough known about LBL, from the way the business operates at a grass roots level to the company structure, the directors, their solicitor, their agents & the ongoing legal battles to justify the advice given by some of us on this forum.

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I have read many posts whereby agents said they have a high court order which they don't all they have is the bill of sale I deplore that behaviour

** Credentials **

 

10 Years Finance Fraud Investigator

 

5 Year High Court Sheriffs

 

2 Years Tip Staff Royal Courts

 

Currently : HMCS Enforcement Officer

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  • 2 weeks later...

Hi,

Sorry been offline for a bit, anyway an update on the whole situtation, my other half went to take my car to a friends farm who lives in the middle of nowhere and who was more than happy to keep it there, on the way there something, (dog, fox etc) ran out in front of him, as such he ended up hitting a brick gate post and then ended up going through a fence into a ditch. We got the car towed out and my insurance company have now taken it to assess it, however they are considering it as a write off so where on earth do i stand now with log book loans, trade value of the car is roughly £3000 to £3500 i think, it is a 54 plate seat ibiza with 25000 miles on the clock, now really no idea what is coming next, also since i got the letter stating full balance of £2250 had to be payed by 13th February i have heard nothing.

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Instant Justice!

 

The insurance co will pay Logbook loans.

** Credentials **

 

10 Years Finance Fraud Investigator

 

5 Year High Court Sheriffs

 

2 Years Tip Staff Royal Courts

 

Currently : HMCS Enforcement Officer

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Ok, well that would certainly be helpful and debt then gone but i have heard stories of the company saying a debt is paid and then coming back for more money, could they tell my insurance company that i actually owe more than i do?

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