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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Rockwell/Pinnion claimform - HSBC merged accounts **DISCONTINUED**


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Hi all,

 

its the 18th Fuebruary and still not received any CCA or statements etc, that i had asked for.

 

today was the 14th day to acknowledge the claim, which was sent along with the info from PT last week.

 

Does anyone have any suggestions on what i should do now??

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Sorry people - Bumping my self up - any one there to help??

 

:)

 

Hey mate,

 

It's been a busy day for one of the CAG members today.

 

Someone will be along to help you soon.

 

Can you confirm you send everything that PT asked you to send?

 

Jogs

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Hi All,

 

No credit agreements received from the solicitors. The acknowlegment was received at Southend County Court. I now have 14 days to file a defence or do I go straight in for the cliam to be struck out?

 

Are there any templates for either that are suitable?

 

 

Thanks....

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If you have sent the letter to the court in post 32, then you have already filed a defence...did you sign a statement of truth on it?

 

You need to phone the court to find out whether they have received and accepted your defence.

 

until we know the answer to that we dont know which way to go.

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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This was sent to the court.... as advised.

 

What do you mean by a statement of truth?

 

i shall call the court asap and ask them whether the defence was accepted.

 

 

 

.The claimants particulars of claim are vague and fail to disclose any cause of action, they appear to be an abuse of the process in that they fail to deal with the basic rules of pleading in accordance with the CPR. Accordingly the Claimants claim should be struck out pursuant to CPR 3.4(2)(a)& ©

 

2. Without admission that any cause of action is shown by the Claimant it is denied that the Claimant has a claim whether as pleaded or at all.

3. No documents supporting the claims in the particulars have been offered which the defendant needs to establish what agreement it is that this action is based upon, how the figures claimed are accrued, what type of accounts it is that the claim is based upon. The Claimant even fails to plead whom the money is due to and when the cause of action arose.

 

4.Without clarification of the claimants claim, the defendant is extremely disadvantaged and the claimant’s claim appears without merit.

 

5.Further to above the defendant is unable to plead effectively or at all. The defendant is embarrassed.

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Sorry someone should have told you about this before

 

 

Statement of Truth

 

 

I, believe the above statement to be true and factual

 

 

Signed .....................xxxx xxxxxxxxxxx

 

Date xxxxxxxxxxxxxx

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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i did not put that statement of truth in.

 

i have just spoken to southend county court and the defence / letter has been accepted and it has now been transferred to Dartford County Court as that is apparently closer.... a letter will be sent out stating what i need to do next.... the person who i spoke to could not give me any more details.

 

do you what the next step is likely to be?

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The court will have sent a copy of your defence to the other side, theres a small chance they may dispute its vaidity on the grounds there is no statement of truth, but doubtful.

They then have 28 days to inform the court as to whether they wish to continue, if they do then the court will send an Allocation Questionaire to both sides to fill in.

 

Now the question is do you want to go for the jugular and file an Application Notice asking for their claim to be struck out, as you have threatened to do if they did not provide the docs.

 

If you do, you need to download the form N244...i dont have much experience with these, which is why i asked for the thread to be moved to to legal forum, where it will be seen by more people in the know.

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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Its only going to be a notice saying the case has been transferred to xxxxx court.

 

No point in waiting, if youre going to do it, just do it.

 

Otherwise it would have been better to have presented a much more in depth defence IMO.

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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hey thanks for your help today.

 

i think PT is away till 28th February.

 

I will have a search around the forum over the next few days and come up with a plan and then post it on here, to see if its correct.

 

If anyone else has any advice that will be much gratefully accepted as well.

 

 

:D

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  • 2 weeks later...

Hi people, i have received a notice that a defence has been filed, notice of transfer of proceedings and an allocation questionnaire.

 

Could someone give me advice on what to do with the questionnaire please??

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Just did one today for wakieblue, have read of his thread, although its not quite the same as yours

 

http://www.consumeractiongroup.co.uk/forum/legal-issues/172678-cl-finance-howard-cohen-4.html

Please note i have no legal training any advice i give comes from my own experience and from what i have learned on this site

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thanks CCM for the link. do you (or anyone) else have the advice on how to proceed, as i need to get the docs back to the court by monday next week, therefore to be on the safe side i need to post them by special on Thursday??

 

Thanks...

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