Advice needed regarding this Offer!!

[jendoc]

Cap One have reluctantly agreed to refund me the excess charges on my card, however I am now reluctant to sign & accept as I am not sure if accepting their offer and closing the complaint will predjudice my PPI claim of £850 that is still on-going!

 

Can I still demand a signed copy of the CCA from them if I have accepted thier refund?

 

Here is their letter: http://i407.photobucket.com/albums/pp154/jendoc1753/img309-1.jpg

 

Any advice would be much appreciated.

 

Jendoc

[pompeyfaith]

Hiya jendoc

 

As you have 6 months to accept my advice would be to write to cap one and ask them these questions before you sign.

 

Do not phone them as you want their answer in writing

 

Regards

 

Pompeyfaith

[jendoc]

Thanks pompeyfaith, I shall write to them as you suggest to clarify these queries.

Kind Regards,

Jendoc:)

[militantconsumer]

Changing the subject slightly, does their offer actually include any interest? Both the Financial Ombudsman Service and the Courts would allow 8% interest per annum (not compounded) to be claimed back on the charges. This can add up to a lot of money - for example, a 6 year old charge of £20 will attract 48% interest of £9.60.

 

If you sign to accept their offer and it is without interest, you will give up your right to that part of your claim.

[jendoc]

Hi......To answer your query, the offer does NOT include any interest just the £245.00 in excess charges from 2003 to 2006! Do you think I should add on the extra 8% interest before accepting this offer of settlement:confused:

Jendoc

[dx100uk]

blimey yes.

if you have xcharges that date back to 2003, just look at the example above...loads more lolly!

 

dx

[militantconsumer]

The simple way to calculate the 8% interest is to use Martin Lewis's calculator on his MoneySavingExpert website.

 

Others will suggest you claim the interest actually charged, which is harder to calculate but a much greater amount. However, it is much much harder to win, whereas the 8% is dead easy in most cases.

[jendoc]

Many thanks for all the advice, it is much appreciated. I shall calculate the interest using the calc on the 'moneysavingexpert' site and DEMAND it be added to the intial amount!........Once this is sorted I will of course Donate a portion of that refund to this wonderful site!!!

 

jendoc