can I stop them

[bumface]

Hi,

 

Is there any way to stop A & L from taking charges from my account as they are literally taking the christmas dinner from my childrens mouths ????????????

[angel_1]

i would open a new account perhaps a basic one with a cash card, co op i use is fine and also barclays have a cash card with online features i believe

 

good luck

 

angel x

[flyingdoc]

Natwest do a step account which worked fine for me and I believe that Halifax also do an account for which you dont even need to provide ID.

 

Open an account elsewhere and get your money out of the AL, as long as they have control they will keep helping themselves.....

[bumface]

surely if I move my money into a new account they will just keep adding charges and taking them making the account more and more overdrawn ????

[sea-sidelady]

The above advice is what you need to do..ASAP.

 

Here is a list of all basic accounts and what they offer...

 

http://www.consumeractiongroup.co.uk/forum/general/13832-do-you-need-parachute.html

 

As for the charges you have, let them build. Claim them all back!! You don't ned to worry about this account for now. All new charges just add onto your spread sheets.

 

Open the new account, get all your money transferred into it, and move any Direct Debits, standing orders.

 

Here is a letter you can send to stop them taking your money, but to be honest most of the time they ignore it, but you can then complain to the FOS.

 

Send this one as soon as you receive a charge.

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/42170-right-appropriation-stop-bank.html

[bumface]

thankyou sooooooooooooo much I will get onto it first thing tomorrow xxxxxxxxxxx

[sea-sidelady]

It is also quicker if you go into your local branch to open the account, and you want the fastest way possible so you can regain control over your money.

 

Keep us upto date. And if you need any help with your claim, just shout.

 

There are some links in my signature which will help you.